the Q Queens College - CUNY
Office of Converging Technologies


System Alerts
1) IMPORTANT
Please visit the New Queens College OCT Helpdesk Self Service site for FAQs and opening calls. You will need an Active Directory Account. Helpdesk Site



Thanks OCT Helpdesk




The Official Online Newsletter of OCT TechTalk and I Building

September, 2004, Volume 2 , Issue 3

Archived Newsletters


Fall 2004 Workshops

OCT and the Provost's Office are pleased to announce the fall schedule of training classes for faculty and staff. We have designed a new program to make registration easy online. The program allows you to view a list and description of classes being offered, register, and add and delete courses. You will receive an email confirmation and a reminder before your class is given. Classes will be held on Fridays beginning October 1. Go to http://www.qc.edu/workshop to register.

Online Campus Directory Update

If you are new faculty or staff or have recently changed offices, you need to contact Telephone Services to have your updated information put in the online campus directory. They can't do it unless they are informed by you or your department. The extension is 5686.

Also, it is advisable that all faculty and staff have a campus email address. More and more, information is being delivered by email only. Without an email address, you will miss a lot of campus information. If you need an email address or are not sure if you have one, you can contact the Help Desk at extension 4444 or visit them in I Building, Room, 133.

OCT Computer Labs

Faculty members who wish to schedule classes in OCT's computer classrooms across campus should complete the online Computer Lab Request form. It can be completed online by going to http://www.qc.edu/OCT/lab_request_form

Software Licensing

A new online software licensing program makes it easy for you to purchase software for your office computer. By going to http://www.qc.edu/OCT/software_licensing, you can see the cost and availability of software on campus. You can then request the software, create an invoice online, print the form and mail it with a check or a budget transfer authorization memo to the address listed on the site.

Hardware and Software Procurement Procedures

The Office of Converging Technologies is committed to providing the best possible support for all hardware and software in use at the campus. Hardware refers to objects that you can actually touch, like disks, disk drives, display screens, keyboards, printers, boards, and chips*. Software is defined as computer applications or data. Anything that can be stored electronically is software.

Please keep the following in mind when you’re planning to purchase hardware and/or software:

• OCT can assist you in getting quotes.
• OCT will recommend systems, devices, and/or software that will be compatible with our existing infrastructure. Please contact the Help Desk (email: help@qc.edu or x4444) for more information and a list of current hardware/software standards.
• When purchasing desktops, we recommend and can support IBM or Apple Macintosh.
• When purchasing laptops, we recommend and can help support IBM and Apple Macintosh.
• When purchasing desktops or laptops from IBM, please be sure that they come with a 3-Year Limited Warranty plus 3-Year Next Business Day On-Site Service. Apple Macintosh purchases as well as laptops purchased from IBM should also carry a similar warranty.
• Printer purchases must include network cards. For printer standards, please contact the Help Desk.
• To assist you in obtaining the University’s software educational pricing for personal, research, and/or administrative use, please contact Sergio Cruz at sergio@qc.edu or x5959. You may also visit OCT’s software licensing and availability website at http://www.qc.cuny.edu/OCT/software_licensing
• Software purchases for instructional use in the computer labs might qualify for purchase through Tech Fee funding. Please contact Sergio Cruz for more information.
• Faculty who wish to evaluate software for instructional use should contact Dr. Ken Lord, Assistant to the Provost for Educational Technology, who will arrange for the software to be installed in the Faculty Development Center (located in I Building 2nd floor) for evaluation. Dr. Lord can be reached at lord@cs.qc.edu

*as defined at www.webopedia.com
a link to (CUNY) the city university of new york website