Do’s
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Treat your superior with respect, but do not act submissive or afraid. Treat all people with respect, regardless of status, race, gender, ability, background, etc. |
Show a positive attitude. Avoid complaining and gossiping, and be cheerful and constructive in your dealings with others. |
Listen: When you are talking to people, look directly into their eyes from time to time. Show interest in the other person by using open-ended questions and acknowledging what you are hearing. |
Be friendly and cooperative. |
Dress for success - Dress neatly and appropriately for the job. Observe how other staff members dress and follow suit. |
Watch your language - Learn the office jargon. Refrain from using profanity and slang. Concentrate on expressing yourself clearly in both verbal and written communications. |
Be willing to learn new skills. |
Whenever you are without an immediate assigned task, offer to assist others where needed. Personal business should be conducted on your own time, not company time. |
Keep your supervisor informed of the status and completion of your work. Periodically ask your supervisor, 'How can I improve?' Make sure others become aware of your accomplishments, but don't boast |
Follow organization rules - learn, follow and respect all organization rules, especially those dealing with ethics and confidentiality. |
If you don't know, ask! However, respect the time and commitments of others and wait for an appropriate time to ask for assistance. |
Network,- get to know the people you are working with |
Don'ts
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Don't bring up controversial topics (religion, politics) |
Don't complain or be negative |
Don't use crude language or slang |
Don't interrupt people while they are speaking |
Don't invade others' personal space; maintain a physical distance of 2-3 feet, coming too close to another person may be considered aggressive or rude. Standing too far away may be considered aloof. |
Don't be late for work. Call if you must be late. Consistent lateness and even rescheduling of your work hours can be grounds for dismissal. |
Don't talk about personal issues (boyfriend/girlfriend, parties, etc.) in the workplace. |
Don't engage in excessive socializing, which would limit your productivity and that of your co-workers. |
Don't have unrealistic expectations. Realize that if you are new to a job, you may need to be patient and prove yourself before you get higher responsibilities. |
Avoid using your cell phone while at work! |
