The Queens College Security Department Lock Shop provides and maintains master key systems, locks, and door hardware for the 34 buildings on campus, as well as off-campus facilities.
Some of the regular services performed by the Lock Shop are:
- Cutting keys for distribution to college personnel and contractors.
- Rekeying door, desk, file and utility locks.
- Maintaining master key systems.
- Repairing or replacing broken door locks (about 6,600 in the system).
- Repairing or replacing desk, file, utility and cabinet locks (more than 15,000 on campus).
- Changing function of locks.
- Specifying, recommending door hardware for renovation and new construction.
- Servicing sticking or loose door locks and hardware.
- Maintaining vehicle control gates.
- Installing and maintaining local exit alarms
- Providing access for surveyors, contractors, and inspectors through campus buildings.
In addition, the Lock Shop maintains the accuracy of the Benjamin Rosenthal Library clocks, maintains and repairs the clock bell system, and administers the Security Department's telephone menu system and web pages on the college server.
To request a key, fill out a Key Request form (or supply the required information on your department's letterhead), have an authorized person sign it, and forward it to the Security Office in Jefferson 201 for processing. You will receive a card in the interoffice mail when the key is ready (about a week after key request is received). There is a fee to replace lost keys.
To request a lock change, describe exactly what you want done (e.g., rekey to high security, change lock function to push-button, etc.) on department letterhead, have an authorized person sign the request, and forward it to the Security Office in Jefferson 201 for processing. If requesting a key change, be sure to include names of persons to receive the new keys—otherwise no one will be able to get in! Include a phone number in case there are any questions.
Lock Shop phones: Husni Darwish - 4451, Reuben Borrero - 4452
Fax: 4454 (Security Office)