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Home > Admissions > Tuition / Bursar > Billing Problems
Tuition / Bursar

Billing Problems

Check your account carefully. If it is not correct, resolve any problem(s) before the bill is due.

Note: If the problem is not resolved before your bill's due date, you will have to make payment to avoid possible cancellation of your registration.

Problem

Solution

Unclear how the bill was calculated Contact the Bursar's Office.
Wrong courses Use CUNYfirst immediately and adjust your program.
Will not be attending Use CUNYfirst immediately and drop your courses.
Wrong NYS residency status

First semester students: Contact Undergraduate or Graduate Admissions.

Continuing students: Contact the Registrar.

Visit our new page for the most up-to-date information on New York State Residency.

Third-party payments not posted

 Contact the Bursar.

Financial Aid not posted Contact Financial Aid.


Veteran's Benefits not posted Contact Veteran Student Services.
 
 

 Office Information

 
Location: Jefferson Hall - Room 200
Telephone: 718-997-4500

Office Hours
Monday - Friday, 9:30 a.m. - 4:30 p.m.
Tuesday and Wednesday, 5:00 p.m. - 7:00 p.m. (when classes are in session)

Addtional hours August 18 - 21, 25 - 28, September 4
5:00 - 7:00 p.m

 

Contact Us
 

 Useful Telephone Numbers

 

Undergraduate Admissions: 718-997-5600


Graduate Admissions: 718-997-5200
Summer Session: 718-997-5890
Registrar: 718-997-4400
Tuition/Pay Your Bill (Bursar): 718-997-4500
Hope Scholarship & Lifetime Learning Tax Credit Hotline: 718-997-4534
Financial Aid: 718-997-5100

Important!
Tuition and Fees are subject to change without notice pursuant to the CUNY Board of Trustees resolution.

Bursar Information Letter
To view payment due dates, go to the Bursar Information Letter and select the semester needed.

Tuition Appeals
Click here: Tuition Appeal Form
 

 Bursar Information Letter

 
     



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