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INDUSTRY SPECIALIZED TRAINING (IST)

Career Training Certificate Programs

IT Management & Telecommunication
Microsoft Technician
Microsoft Certified Server Infrastructure
Networking and Telecommunications
Systems and Security
Business & Technology Training
CompTIA
Internet Webmaster
Microsoft Certified IT Professional
Microsoft SharePoint
The content of this industry specialized training (IST) website is designed and executed solely for corporate contract and industry courses. Only individuals associated with the above entity, by employment and/or job classification, are permitted to register for the programs listed above.
9CP-091
Managing Microsoft Office 365 (70-346 & 70-347)
• Office 365 Configuration
• Office 365 Deployment
• Managing Office 365 Cloud Identities, Synchronization, and Clients
• Office 365 Federated Identities (Single Sign-On)
• Monitoring and Troubleshooting Office 365 Usage
• 70-346 Exam Review
• Office 365 Services: Managing Clients and End-User Devices
• 365 Services: SharePoint Online Site Collections
• Office 365 Services: Planning for Exchange Online and Lync Online
• 365 Services: Configuring Exchange Online and Lync Online
• 70-347 Exam Review
36 hours
$2,000 • 3 credits


9CP-092
Configuring Windows 10 Devices
• Introduction to Windows 10
• Deploy Windows 10 with New and Traditional Tools
• Configure Devices and Disks in Windows 10
• Configure Networking and Remote Connections in Windows 10
• Maintain Windows 10 and Configure Virtualization Technologies in Windows 10
• Configure User Data in Windows 10
• Configure Authentication and Secure Identities for Windows 10
• Threat Resistance Technologies in Windows 10
• Data Protection in Windows 10
• Install and Manage Windows 10 Applications and Universal Windows Apps
• Manage Windows 10 Devices
• 70-697 Exam Review
• Microsoft Windows 10: Supporting Operating System and Application Installation
• Windows 10: Supporting Connectivity and Data Storage
• Microsoft Windows 10: Supporting Authentication, Permissions, and Data Security
• Microsoft Windows 10: Supporting Hardware, Performance, and Mobile Devices
• Microsoft Windows 10: Supporting Client Compliance and Managing Clients
• 70-698 Exam Review
48 hours
$2,000 • 3 credits


9CP-093
Scrum Master Certification (SCM)
• Agile Project Management Essentials
• Adopting an Agile Approach to Project Management
• of the Scrum Development Process
• Agile Planning: Project Initiating and Requirements Gathering
• Agile Planning: Doing Estimates and Completing the Release Plan
• Planning and Monitoring Iterations on an Agile Project
• Leading an Agile Team
• Managing Stakeholder Engagement on an Agile Project
• Ensuring Delivery of Value and Quality in Agile Projects
• CSM Exam Review
36 hours
$2,000 • 3 credits


9CP-094
Networking and Telecommunications Fundamentals
• IPv6
• Lightweight Directory Access Protocol
1. LDAP Fundamentals
2. Designing and Maintaining LDAP Directory Services
• Voice over IP Fundamentals
1. PSTN and VoIP Fundamentals
2. VoIP Technologies
3. VoIP Quality and Security
• Networking Fundamentals
1. Configuring Wired and Wireless Networks and Firewalls
2. Remote Connections, Shares, and Mac OSX Networking
• Folder Skype for Business
1. New Features, Profile, and Contacts
2. Calls, IMs, and Meeting features
3. Sharing, Collaboration, and Video Calls
• Understanding and Evaluating RFID Technology for your business
1. RFID Technology and Business Applications
2. RFID Applications Management
• Internet of Things Introduction
1. Internet of Things Applications
2. Internet of Things Hardware
48 hours
$2,000 • 3 credits


9CP-095
Foundation for Service Management (ITIL® Foundation)
• ITIL® and the Service Lifecycle
• Service Strategy Fundamentals
• Service Strategy Processes
• Service Design Fundamentals
• Service Design Processes
• Service Transition Processes and Policies
• Introduction to Service Operation
• Service Operation Processes
• Continual Service Improvement
• ITIL® 2011 Edition Foundation Exam Review
26 hours
$2,000 • 3 credits


9CP-096
CompTIA Mobility+
• Over The Air Technologies
• Network Infrastructure
• Mobile Device Management 1
• Mobile Device Management 2
• Security
• Troubleshooting 1
• Troubleshooting 2
• CompTIA Mobility+ MB0-001 Exam Review
36 hours
$2,000 • 3 credits


9CP-081
MICROSOFT 70-341: Microsoft Exchange Server 2013 – Core Solutions
• Exchange Server 2013 solution planning and implementation
• Developing the mailbox role
• Planning and deploying client access servers
• Planning and configuring message transport
• Manage Exchange 2013 – infrastructure management
• Manage Exchange 2013 – monitoring and troubleshooting
36 hours
$2,000 • 3 credits


9CP-082
MICROSOFT 70-342: Microsoft Exchange Server 2013 – Advanced Solutions
• Plan, configure, and manage multi-site Exchange deployments
• Unified messaging
• Enterprise security, compliance, archiving and discovery
• Implementing and managing hybrid, coexistence, migration and federation scenarios
• Advanced monitoring and troubleshooting
36 hours
$2,000 • 3 credits


9CP-083
MICROSOFT 70-462: Microsoft SQL Server 2012 Databases – Administering

• Installing SQL Server instances and creating databases
• Managing data
• Optimizing and troubleshooting
• Recovering databases, configuring mail, and automating tasks
• Configuring security
• Implementing high availability
36 hours
$2,000 • 3 credits


9CP084
MICROSOFT 70-331: Microsoft SharePoint Server 2013 – Core Solutions
• Describe the key features of SharePoint 2013
• Design an information architecture
• Design logical and physical architectures
• Install and configure SharePoint Server 2013
• Create web applications and site collections
• Plan and configure service applications
• Manage users and permissions
• Configure authentication for SharePoint 2013
• Secure a SharePoint 2013 deployment
• Manage taxonomy
• Configure user profiles
• Configure enterprise search
• Monitor and maintain a SharePoint 2013 environment
36 hours
$2,000 • 3 credits


9CP-085
MICROSOFT 70-332: Microsoft SharePoint Server 2013 – Advanced Solutions
• Describe the core features of SharePoint 2013
• Plan and design a SharePoint 2013 high availability and disaster recovery
• Plan and implement a service application architecture
• Configure and manage Business Connectivity Services features for SharePoint 2013
• Plan and configure social computing features
• Plan and configure productivity and collaboration platforms and features
• Plan and configure integrated Business Intelligence (BI) solutions
• Optimize the search experience for an enterprise environment
• Plan and configure enterprise content management in a SharePoint 2013 deployment
• Plan and configure a web content management infrastructure
• Manage solutions in a SharePoint 2013 deployment
• Configure and manage apps in a SharePoint Server 2013 environment
• Develop and implement a governance plan for SharePoint Server 2013
• Perform an upgrade or migration to SharePoint Server 2013
36 hours
$2,000 • 3 credits


9CP-086
MICROSOFT 77-419: Microsoft SharePoint Server 2013 for Site Owners
• Describe high-level concepts and interface elements of SharePoint 2013
• Navigate comfortably through a SharePoint 2013 site
• Contribute to SharePoint lists and libraries
• Utilize social computing features in SharePoint 2013
• Use and create views
• Integrate SharePoint with Microsoft Office and other tools
• Take the initial steps to becoming a site owner and developing a site
• Manage user and group access and permissions
• Create and edit lists and libraries
• Work with webpages and web parts
• Work with subsites
• Search SharePoint sites as well as enhance search capabilities
• Utilize SharePoint apps
• Perform standard site maintenance duties and administrative tasks
• Automate business processes through SharePoint workflows
• Use SharePoint Designer 2013
36 hours
$2,000 • 3 credits



Microsoft Certified Server Infrastructure
9CP-071
ITP25: Installing and Configuring Windows Server 2012

Textbook: By Mitch Tulloch: ISBN-13: 978-0735684331)
a. Install and Configure Servers
b. Configure Server Roles and Features
c. Configure Hyper-V
d. Deploy and Configure Core Network Services
e. Install and Administer Active Directory
f. Create and Manage Group Policy
36 hours
$2,000 • 3 credits


9CP-072
ITP26: Administering Windows Server 2012

Textbook: By Orin Thomas: ISBN-13: 978-0735684690
a. Deploy, Manage, and Maintain Servers
b. Configure File and Print Services
c. Configure Network Services and Access
d. Configure a Network Policy Server Infrastructure
e. Configure and Manage Active Directory
f. Configure and Manage Group Policy
36 hours
$2,000 • 3 credits


9CP-073
ITP27: Configuring Advanced Windows Server 2012 Services

Textbook: By Orin Thomas: ISBN-13: 978-0 0735684713
a. Configure and Manage High Availability
b. Configure File and Storage Solutions
c. Implement Business Continuity and Disaster Recovery
d. Configure Network Services
e. Configure the Active Directory Infrastructure
f. Configure Access and Information Protection Solutions
36 hours
$2,000 • 3 credits


9CP-014
ITP24: Microsoft Windows 7 Configuration

Textbook: Sybex ISBN: 978-0-470-56875-0
a. Installing Windows 7
b. Automating the Windows 7 Installation
c. Managing Disks
d. Managing the Windows 7 Environment
e. Configuring Hardware and Applications
f. Managing Users, Groups, and Security
g. Configuring Network Connectivity
h. Monitoring and Maintaining Windows 7
i. Configuring Backups and Recovery
36 hours
$2,000 • 3 credits


9CP-074
ITP32: Designing and Implementing a Server Infrastructure

Textbook: Microsoft official academic course ISBN: 978-1118789186
a. Plan and Deploy a Server Infrastructure
b. Design and Implement Network Infrastructure Services
c. Design and Implement Network Access Services
d. Design and Implement an Active Directory Infrastructure (logical)
e. Design and Implement an Active Directory Infrastructure (physical)
36 hours
$2,000 • 3 credits


9CP-075
ITP33: Implementing an Advanced Server Infrastructure

Textbook: By Microsoft Press ISBN: 978-0735667167
a. Manage and Maintain a Server Infrastructure
b. Plan and implement a highly available enterprise infrastructure
c. Plan and implement a server virtualization infrastructure
d. Design and implement identity and access solutions
36 hours
$2,000 • 3 credits


9CP-061
COM15: Networking and Telecommunications Fundamentals
Textbook: Focal Press – Communication Technology Update and Fundamentals – ISBN: 978-0240824567
a. Introduction to Information Networks
b. VoIP Technologies
c. VoIP Quality
d. VoIP Security
36 hours
$2,000 • 3 credits
 
9CP-062
COM25: Network Protocols
Textbook: Addison-Wesley Professional – TCP/IP Illustrated – ISBN: 978-0321336316
a. TCP/IP Mobile IP
b. TAP/IP IP Mobility
c. Digital Payments
d. SNMP, MIBs, and RMON
36 hours
$2,000 • 3 credits
 
9CP-063
COM23: Data/Telecommunications
Textbook: Prentice Hall – Business Data Networks and Telecommunications – ISBN: 978-0132214414
a. IPv6 and Future Applications
b. LDAP Fundamentals
c. Designing Directory Services
d. Maintaining Directory Services
36 hours
$2,000 • 3 credits
 
9CP-064
COM32: Wireless Communications
Textbook: Wiley – Wireless Communications – ISBN: 978-0470741863
a. RFID – Technology and Business Applications
b. RFID – Applications Management
c. Beyond 3G (B3G)
d. 4G Communication System
e. 4G Implementation
f. Non-Cellular Wireless Technology
36 hours
$2,000 • 3 credits

 
9CP-051
MTA Windows Operating System Fundamentals
Textbook: By Microsoft – ISBN: 978-1118295274
a. Understanding Operating System Configurations
b. Installing and Upgrading Client Systems
c. Managing Applications
d. Managing Files and Folders
e. Managing Devices
f. Understanding Operating System Maintenance
36 hours
$2,000 • 3 credits
 
9CP-052
Strata
Textbook: By Sybex, ISBN: 978-0-470-97742-2
a. Processing and Memory
b. Input and Storage Devices
c. Peripherals and Networking
d. Setting Up a Computer
e. Maintaining a Computer
f. Installing and Configuring Software
g. Updating and Upgrading Hardware
h. Troubleshooting Operational Problems
i. Security and Access Control
j. Safe, Legal, and Green Computer Usage
36 hours
$2,000 • 3 credits
 
9CP-053
Social Media Security
Textbook: By McGraw-Hill, ISBN: 978-0071769051
a. The Social Media Security Process
b. Security Strategy Analysis: Foundation of Your Security Policy
c. Monitoring in the Social Media Landscape
d. Threat Assessment
e. What Can Go Wrong
f. Social Media Security Policy Best Practices
g. Human Resources: Strategy & Collaboration
h. Utilization of Resources: Strategy & Collaboration
i. Monetary Considerations: Strategy & Collaboration
j. Operations & Reputation Management: Strategy & Collaboration
k. Human Resources Monitoring & Reporting
m. Utilization & Monetary Monitoring & Reporting
n. Operations & Reputating Management Monitoring & Reporting
o. Assessing Your Social Media Strategy
p. The Future of Social Media Security
36 hours
$2,000 • 3 credits
 
9CP-054
Wireless Technology
Textbook: By Sybex, ISBN: 978-0-470-43889-3
a. Introduction to Wireless Local Area Networking
b. Wireless LAN Infrastructure Devices
c. Wireless LAN Client Devices
d. Radio Frequency (RF) Fundamentals for Wireless LAN Technology
e. Access Methods, Architectures, and Spread Spectrum Technology
f. WLAN Antennas and Accessories
g. WLAN Terminology and Technology
h. Planning a WLAN Site Survey
i. Performing a WLAN Site Survey
j. WLAN Security
k. Troubleshooting and Maintaining Wireless Networks
36 hours
$2,000 • 3 credits
 

 
 
9CP-041
 
Microsoft Office 2010
Textbook: By Katherine Murray: ISBN-13: 978-0735626973
a. Working in Office 2010
b. Common Tasks in Office
c. Viewing and Editing Text in Word
d. Formatting in Word
e. Working with Special Content in Word
f. Working in Excel
g. Analyzing and Presenting Data in Excel
h. Creating a PowerPoint Presentation
i. Presenting a PowerPoint Slide Show
j. Working with Messages in Outlook
k. Organizing with Outlook
l. Customizing and Securing Office
36 hours
 
$2,000 • 3 credits
 
9CP-003
 
Microsoft SharePoint 2010 – End User
Textbook: By Robert Bogue: ISBN-13: 978-0-9824198-0-9
a. Collaborate on Projects
b. Discuss Ideas
c. Conduct Effective Meetings
d. Work Together on Content
e. Manage Lists
f. Manage Libraries
g. Use Outlook for Sharing
h. Conduct Surveys
i. Create and Customize Your MySite
j. Manage Personal Files and Information
k. Publish Web Content
l. Build Web Part Pages
36 hours
 
$2,000 • 3 credits
 
9CP-042
 
Project Management Body of Knowledge (PMBOK)
Textbook: By Kim Heldman: ISBN-13: 978-1118083215
a. Lesson 1: What Is a Project?
b. Creating the Project Charter
c. Developing the Project Scope Statement
d. Creating the Project Schedule
e. Developing the Project Budget
f. Risk Planning
g. Planning Project Resources
h. Developing the Project Team
i. Conducting Procurements and Sharing Information
j. Measuring and Controlling Project Performance
k. Controlling Work Results
l. Applying Professional Responsibility
36 hours
 
$2,000 • 3 credits
 
9CP-031
 
A+ Essentials
Textbook: By Quentin Docter, Emmett Dulaney and Toby Skandier: ISBN-13: 978-0470486498
a. Personal Computer System Components
b. Storage Devices, Power Supplies, and Adapters
c. Understanding Display Devices
d. Understanding Laptops and Portable Devices
e. Installing and Configuring Printers
f. Operating System Features and Interfaces
g. Installing and Configuring Operating Systems
h. Troubleshooting Theory and Preventive
i. Troubleshooting Operating Systems, Hardware, Printers, and Laptops
36 hours
 
 
 
$2,000 • 3 credits
9CP-033
 
Network+
Textbook: By Todd Lammle: ISBN-13: 978-1118137550
a. Introduction to Networks 1
b. The Open Systems Interconnection Specifications
c. Networking Topologies, Connectors, and Wiring Standards
d. The Current Ethernet Specifications
e. Networking Devices
f. Introduction to Internet Protocol (IP)
g. IP Addressing
h. IP Subnetting, Troubleshooting IP, and Introduction to NAT
i. Introduction to IP Routing
j. Routing Protocols
k. Switching and Virtual LANs (VLANs)
l. Wireless Technologies
m. Authentication and Access Control
n. Network Threats and Mitigation
o. Physical and Hardware Security
p. Wide Area Networks
q. Command-Line Tools
r. Software and Hardware Tools
s. Network Troubleshooting
t. Management, Monitoring, and Optimization
36 hours
 
 
$2,000 • 3 credits
9CP-006,
 
 
Business Analysis
Textbook: By Susan Weese: ISBN-13: 978-0470932902
a. Foundation Concepts
b. Business Analysis Planning and Monitoring
c. Enterprise Analysis
d. Requirements Management and Communication
e. Elicitation
f. Requirements Analysis
g. Solution Assessment and Validation
h. Underlying Competencies
36 hours
 
$2,000 • 3 credits
 
9CP-002
 
Microsoft SharePoint 2010 – Administration (Exam 70-668)
Textbook: Wiley ISBN: 978-0-470-64398-3
 
a. Planning the Logical Architecture
b. Designing the Physical Architecture
c. Integrating SharePoint with the Network Infrastructure
d. Planning for Farm Deployment
e. Planning the Security Architecture
f. Designing an Operations Strategy
g. Designing a Strategy for Business Continuity
h. Planning Service Applications
i. Planning a SharePoint Component Strategy
j. Planning Search Solutions
k. Planning Business Management Strategies
l. Planning an Upgrade and Migration Strategy
36 hours
 
$2,000 • 3 credits
 
9CP021
 
Internet Business Associate (Exam 1DO-51A)
Textbook: Internet Business Associate v1.0: Student Guide - ISBN: 0742329917)
a. Introduction to IT Business and Careers
b. Introduction to Internet Technology
c. Web Browsing
d. Multimedia on the Web
e. Databases and Web Search Engines
f. E-Mail and Personal Information Management
g. Internet Services and Tools
h. Internet Communication
i. Internet Security
j. IT Project and Program Management
36 hours
 
$2,000 • 3 credits
 
9CP-044
 
Project Time and Cost Management
Textbook: Ursula Kuehn: ISBN-13: 978-1567262964
a. Basic Concepts
b. The Integrated Process
c. Defining the Scope
d. Estimating the Cost and Duration of Work Packages
e. Balancing the Scope to the Budget
f. Understanding Workflow and How Work Packages Relate
g. Building a Network Schedule
h. Analyzing and Adjusting the Schedule
i. Analyzing Schedule Risk
j. Readdressing the Scope to Balance
k. Establishing a Performance Measurement
l. Collecting Cost and Schedule
m. Performing Earned Value Analysis
n. Steering Future Performance Back Toward the Baseline
o. Analyzing the Cost and Schedule Metrics of Deliverables
p. Archiving the Cost and Schedule Data for Continuous Process Improvement
36 hours
$2,000 • 3 credits


  • CompTIA

    9CP-031
    A+ Essentials

    Textbook: CompTIA A+ Complete Study Guide - ISBN-13: 978-0470486498
    a. Personal Computer System Components
    b. Storage Devices, Power Supplies, and Adapters
    c. Understanding Display Devices
    d. Understanding Laptops and Portable Devices
    e. Installing and Configuring Printers
    f. Operating System Features and Interfaces
    g. Installing and Configuring Operating Systems
    h. Troubleshooting Theory and Preventive
    i. Troubleshooting Operating Systems, Hardware, Printers, and Laptops
    36 hours
    $2,000 • 3 credits


    9CP-032
    A+ Practical Applications

    Textbook: CompTIA A+ Complete Study Guide - ISBN-13: 978-0470486498
    a. Understanding Networking
    b. Understanding Network Security Fundamentals
    c. Understanding Operational Procedures
    d. Installing, Maintaining, and Troubleshooting Hardware
    e. Installing, Configuring, and Troubleshooting Laptops
    f. Resolving Printer Problems
    g. Operating System Structures and Commands
    h. Operating System Utilities and Troubleshooting Issues
    i. Installing and Troubleshooting Networks
    j. System Security
    36 hours
    $2,000 • 3 credits


    9CP-033
    Network+

    Textbook: CompTIA Network+ Study Guide - ISBN-13: 978-1118137550
    a. Introduction to Networks 1
    b. The Open Systems Interconnection Specifications
    c. Networking Topologies, Connectors, and Wiring Standards
    d. The Current Ethernet Specifications
    e. Networking Devices
    f. Introduction to Internet Protocol (IP)
    g. IP Addressing
    h. IP Subnetting, Troubleshooting IP, and Introduction to NAT
    i. Introduction to IP Routing
    j. Routing Protocols
    k. Switching and Virtual LANs (VLANs)
    l. Wireless Technologies
    m. Authentication and Access Control
    n. Network Threats and Mitigation
    o. Physical and Hardware Security
    p. Wide Area Networks
    q. Command-Line Tools
    r. Software and Hardware Tools
    s. Network Troubleshooting
    t. Management, Monitoring, and Optimization
    36 hours
    $2,000 • 3 credits

    9CP-034
    Server+

    Textbook: CompTIA Server+ Certification - ISBN-13: 978-1426019050
    a. Deploying the Chassis
    b. Selecting CPUs and Motherboards
    c. Managing the BIOS
    d. Selecting Memory
    e. Troubleshooting Methodology
    f. Installing Expansion Cards
    g. Installing Data Storage Devices
    h. Installing a Network Operating System
    i. Networking
    j. Managing a Network Server
    k. Documenting and Planning
    l. Preparing for Disaster
    36 hours
    $2,000 • 3 credits

    9CP-035
    Security+
    Textbook: CompTIA Security+ Study Guide - ISBN-13: 978-1118014738
    a. General Security Concepts
    b. Identifying Potential Risks
    c. Infrastructure and Connectivity
    d. Monitoring Activity and Intrusion Detection
    e. Implementing and Maintaining a Secure Network
    f. Securing the Network and Environment
    g. Cryptography Basics, Methods, and Standards
    h. Security Policies and Procedures
    i. Security Administration
    36 hours
    $2,000 • 3 credits


    9CP-036
    CompTIA Cloud Essentials

    Textbook: CompTIA Cloud Essentials Certification Study Guide - ISBN-13: 978-0071800433
    a. Characteristics of Cloud Services from a Business Perspective
    b. Cloud Computing and Business Value
    c. Technical Perspectives/Cloud Types
    d. Steps to Successful Adoption of Cloud
    e. Impact and Changes of Cloud Computing on IT Service Management
    f. Risks and Consequences of Cloud Computing
    36 hours
    $2,000 • 3 credits


    Internet Webmaster

    9CP-021
    Internet Business Associate (Exam 1DO-51A)

    Textbook: Internet Business Associate v1.0: Student Guide - ISBN: 0742329917
    a. Introduction to IT Business and Careers
    b. Introduction to Internet Technology
    c. Web Browsing
    d. Multimedia on the Web
    e. Databases and Web Search Engines
    f. Email and Personal Information Management
    g. Internet Services and Tools
    h. Internet Communication
    i. Internet Security
    j. IT Project and Program Management
    36 hours
    $2,000 • 3 credits


    9CP-022
    Site Development Associate (Exam 1DO-51B)

    Textbook: Network Technology Associate v1.0: Student Guide - ISBN: 0742329941
    Prerequisite: 9CP-021

    a. Introduction to Website Development
    b. Markup Language and Site Development Essentials
    c. XHTML Coding
    d. Horizontal Rules and Graphical Elements
    e. Hyperlinks
    f. HTML Tables
    g. Web Forms
    h. Image Techniques
    i. HTML Frames
    j. GUI HTML Editors
    k. Advanced Web Technologies
    l. E-commerce Practices
    36 hours
    $2,000 • 3 credits


    9CP-023
    Network Technology Associate (Exam 1DO-51C)

    Textbooks: Network Technology Associate v1.0: Student Guide - ISBN: 0742329976
    Prerequisite: 9CP-022

    a. Introduction to Networking
    b. TCP/IP Suite and Internet Addressing
    c. Internetworking Servers
    d. Hardware and Operating System Maintenance
    e. Network Security and Personal Privacy Protection
    36 hours
    $2,000 • 3 credits


    9CP-024
    Web Security Associate (Exam 1DO-571)

    Textbooks: Web Security Associate v1.0: Student Guide - ISBN: 0742327914
    Prerequisite: 9CP-023

    a. What is Security?
    b. Elements of Security
    c. Applied Encryption
    d. Types of Attacks
    e. Recent Networking Vulnerability Considerations
    f. General Security Principles
    g. Protocol Layers and Security
    h. Securing Resources
    i. Firewalls and Virtual Private Networks
    j. Levels of Firewall Protection
    k. Detecting and Distracting Hackers
    l. Incident Response
    36 hours
    $2,000 • 3 credits


    9CP-025
    E-Commerce Specialist (Exam 1DO-525)
    Textbooks: E-Commerce Specialist v1.0: Student Guide - ISBN: 0742327558
    Prerequisite: 9CP-024
    a. Electronic Commerce Foundations
    b. Law and the Internet
    c. Web Marketing Goals
    d. Online Product Promotion
    e. Site Usability
    f. Customer Relationship Management (CRM) and Eservices
    g. Business-to-business Frameworks
    h. E-commerce Site Creation Packages — Outsourcing
    i. E-commerce Site Creation Software
    j. Site Development Software Implementation
    k. E-commerce Site Development Using Commerce Server
    l. Creating an Online Catalog
    m. Inventory Control and Order Processing
    n. Payment Gateways
    o. E-service Implementation and Support
    p. Transaction and Website Security
    q. E-learning Solutions
    r. Site Management and Performance Testing
    36 hours
    $2,000 • 3 credits


    9CP-026
    Web Design Specialist (Exam 1DO-520)

    Textbooks: Web Design Specialist v1.0 (CS5): Student Guide - ISBN: 0742330230
    Prerequisite: 9CP-025

    a. Site Development with Dreamweaver CS5 – Basic Features
    b. Site Development with Dreamweaver CS5 – Advanced Features
    c. Creating Web Pages Using Open-source Tools
    d. Image Editing with Adobe Fireworks CS5
    e. Multimedia with Adobe Flash Professional CS5
    f. Multimedia with Flash Professional CS5 - Tweens, Movie Clips, ActionScripts, Masks and Practical Users
    g. JavaScript and DHTML Fundamentals
    h. Plug-ins and Java Applets
    i. HTTP Servers and Web Applications
    j. Databases
    k. Website Publishing and Maintenance
    36 hours
    $2,000 • 3 credits


    Microsoft Certified IT Professional (MCITP)

    9CP-011
    Microsoft Windows Server 2008 – Network Infrastructure Configuration (Exam 70-642)

    Textbook: Sybex, ISBN: 978-0-470-26169-9
    a. Understanding Windows Server 2008 networking
    b. TCP/IP
    c. Domain name system (DNS)
    d. Managing dynamic host configuration protocol (DHCP)
    e. Managing routing and remote access services
    f. Managing security for remote access services
    g. Managing file and print services
    h. Monitoring and managing a network infrastructure
    36 hours
    $2,000 • 3 credits


    9CP-012
    Microsoft Windows Server 2008 – Applications Infrastructure Configuration (Exam 70-643)
    Textbook: Sybex, ISBN: 978-0-470-26170-5
    Prerequisite: 9CP-011

    a. Windows Server 2008 storage services
    b. Exploring terminal services in Windows Server 2008
    c. Terminal services licensing, advance configuration, and monitoring for terminal services
    d. Configuring web services infrastructure
    e. Advanced web infrastructure configuration
    f. Configuring additional communication services and Windows SharePoint services (WSS)
    g. Using virtualization in Windows Server 2008
    h. Deploying servers
    i. Configuring high availability in Windows Server 2008
    j. Monitoring Windows Server 2008 for high availability
    36 hours
    $2,000 • 3 credits

    9CP-013
    Microsoft Windows Server 2008 – Active Directory Configuration (Exam 70-640)
    Textbook: Sybex, ISBN: 978-0-470-26167-5
    Prerequisite: 9CP-012

    a. Overview of active directory
    b. Domain name system (DNS)
    c. Planning and installation of active directory
    d. Installing and managing trees and forests
    e. Configuring sites and replication
    f. Configuring active directory server roles and group policy objects
    g. Administering active directory
    h. Planning security for active directory
    i. Active directory optimization and reliability
    36 hours
    $2,000 • 3 credits


    9CP-014
    Microsoft Windows 7 Configuration (Exam 70-680)

    Textbook: Sybex, ISBN: 978-0-470-56875-0
    Prerequisite: 9CP-013

    a. Installing Windows 7
    b. Automating the Windows 7 installation
    c. Managing disks
    d. Managing the Windows 7 environment
    e. Configuring hardware and applications
    f. Managing users, groups, and security
    g. Configuring network connectivity
    h. Monitoring and maintaining Windows 7
    i. Configuring backups and recovery
    36 hours
    $2,000 • 3 credits


    9CP-015
    Microsoft Windows Server 2008 – Enterprise Administrator (Exam 70-647)
    Textbook: Sybex, ISBN 978-0-470-29316-4
    Prerequisite: 9CP-014

    a. Designing a complex Windows Server 2008 infrastructure
    b. Planning naming conventions, networking, and access principles
    c. Planning for forestwide and domainwide upgrades with Server 2008
    d. Planning for terminal services and application virtualization
    e. Designing an effective administration model
    f. Planning and designing group policy
    g. Administering security in an enterprise-level infrastructure
    h. Planning for business continuity and backup
    i. Designing a Windows update strategy for the enterprise
    j. Using virtualization to increase productivity and facilitate consolidation
    36 hours
    $2,000 • 3 credits


    9CP-016
    Microsoft Windows Server 2008 – Server Administrator (Exam 70-646)
    Textbook: Sybex, ISBN: 978-0-470-293157
    Prerequisite: 9CP-015

    a. Introducing Windows Server 2008
    b. Planning Server Deployments
    c. Windows Server 2008 Management Tools
    d. Monitoring and Maintaining Network Infrastructure Servers
    e. Monitoring and Maintaining Active Directory
    f. Monitoring and Maintaining Print and File Servers
    g. Monitoring and Maintaining Application Servers
    h. Windows Server 2008 Security
    i. Business Continuity and High Availability
    36 hours
    $2,000 • 3 credits


    Microsoft SharePoint 2010

    9CP-001
    Microsoft SharePoint 2010 – Configuration (Exam 70-667)

    Textbook: Wiley, ISBN: 978-0-470-62701-3
    a. What’s New in Microsoft SharePoint 2010
    b. Planning and Deploying a SharePoint 2010 Installation and Upgrade
    c. Configuring SharePoint Farm Environments, Service Applications, Indexing, and Searches
    d. Managing Operational Settings, User Accounts and Roles, Authentication Providers and Permissions, Web Applications and Host Site, and Site Collections
    e. Deploying and Managing Applications and Solutions
    f. Backing Up and Restoring SharePoint
    g. Monitoring the SharePoint Environment
    h. Optimizing SharePoint
    i. Working with Windows PowerShell
    36 hours
    $2,000 • 3 credits


    9CP-002
    Microsoft SharePoint 2010 – Administration (Exam 70-668)

    Textbook: Wiley, ISBN: 978-0-470-64398-3
    Prerequisite: 9CP-001
    a. Planning the Logical Architecture, Farm Deployment, Security Architecture, Service Applications, SharePoint Component Strategy, Search Solutions, Business Management Strategies, Upgrade and Migration Strategy
    b. Designing the Physical Architecture
    c. Integrating SharePoint with the Network Infrastructure
    d. Designing Strategies for Operations and Business Continuity
    36 hours
    $2,000 • 3 credits


    9CP-003
    Microsoft SharePoint 2010 – End User

    Textbook: By Robert Bogue, ISBN-13: 978-0-9824198-0-9
    Prerequisite: 9CP-002
    a. Collaborating on Projects
    b. Discussing Ideas
    c. Conducting Effective Meetings and Surveys
    d. Working Together on Content
    e. Managing Lists, Libraries, and Personal Files and Information
    f. Using Outlook for Sharing
    g. Creating and Customizing Your MySite
    h. Publishing Web Content
    i. Building Web Part Pages
    36 hours
    $2,000 • 3 credits


    9CP-004
    Powershell for SharePoint Administrators

    Textbook: By Niklas Goude, ISBN-13: 978-0071747974
    Prerequisite: 9CP-003

    a. Understanding Key SharePoint 2010 Concepts and Components, and the Basics of PowerShell for SharePoint Administration
    b. Developing Custom PowerShell Scripts and Functions
    c. Automating SharePoint 2010 Management Using PowerShell
    d. Managing Web Applications and Content Databases
    e. Administering Sites and Site Collections
    f. Controlling List Items and Metadata
    g. Handling Document Management
    h. Enabling Remote BLOB Storage
    i. Querying SQL Server Databases
    36 hours
    $2,000 • 3 credits

    9CP-005
    SharePoint 2010 Enterprise Content Management

    Textbook: By Ben Robb, ISBN-13: 978-0735648104
    Prerequisite: 9CP-004

    a. Examining Real-World Case Studies and Learning How Other Organizations Solve ECM Problems
    b. Determining the Obstacles You Need to Overcome to Effectively Manage Information Across the Organization
    c. Using SharePoint 2010 as Your Organization’s Central Hub for Documents, Knowledge, Web Content, Digital Assets, Records, and User-Generated Content
    d. Learning How to Capture, Manage, and Deliver Content Across Your Organization Using Key SharePoint Functionality
    e. Scrutinizing ECM Approaches in Financial, Legal, Governmental, and Educational Settings
    f. Implementing SharePoint for Both Internal and External Content Publishing
    36 hours
    $2,000 • 3 credits


    9CP-006
    Certified Business Analysis Professional (CBAP)

    Textbook: By Susan Weese, ISBN-13: 978-0470932902
    Prerequisite: 9CP-005

    a. Foundation Concepts
    b. Business Analysis Planning and Monitoring
    c. Enterprise Analysis
    d. Requirements Management and Communication
    e. Elicitation
    f. Requirements Analysis
    g. Solution Assessment and Validation
    h. Underlying Competencies
    36 hours
    $2,000 • 3 credits


    Project Management

    9CP-041
    Microsoft Office 2010

    Textbook: By Katherine Murray: ISBN-13: 978-0735626973
    a. Working in Office 2010
    b. Common Tasks in Office
    c. Viewing and Editing Text in Word
    d. Formatting in Word
    e. Working with Special Content in Word
    f. Working in Excel
    g. Analyzing and Presenting Data in Excel
    h. Creating a PowerPoint Presentation
    i. Presenting a PowerPoint Slide Show
    j. Working with Messages in Outlook
    k. Organizing with Outlook
    l. Customizing and Securing Office
    36 hours
    $2,000 • 3 credits

    9CP-042
    Project Management Body of Knowledge (PMBOK)

    Textbook: By Kim Heldman: ISBN-13: 978-1118083215
    a. What Is a Project?
    b. Creating the Project Charter
    c. Developing the Project Scope Statement
    d. Creating the Project Schedule
    e. Developing the Project Budget
    f. Risk Planning
    g. Planning Project Resources
    h. Developing the Project Team
    i. Conducting Procurements and Sharing Information
    j. Measuring and Controlling Project Performance
    k. Controlling Work Results
    l. Applying Professional Responsibility
    36 hours
    $2,000 • 3 credits


    9CP-043
    Project Risk Management

    Textbook: Tom Hendrick: ISBN-13: 978-0814413401
    a. Why Project Risk Management?
    b. Planning for Risk Management
    c. Identifying Project Scope Risk
    d. Identifying Project Schedule Risk
    e. Identifying Project Resource Risk
    f. Managing Project Constraints and Documenting Risks
    g. Quantifying and Analyzing Activity Risks
    h. Managing Activity Risks
    i. Quantifying and Analyzing Project Risk
    j. Managing Project Risk
    k. Monitoring and Controlling Risky Projects
    l. Closing Projects
    36 hours
    $2,000 • 3 credits


    9CP-044
    Project Time and Cost Management

    Textbook: Ursula Kuehn: ISBN-13: 978-1567262964
    a. Basic Concepts
    b. The Integrated Process
    c. Defining the Scope
    d. Estimating the Cost and Duration of Work Packages
    e. Balancing the Scope to the Budget
    f. Understanding Workflow and How Work Packages Relate
    g. Building, Analyzing, and adjusting a Network Schedule
    h. Analyzing Schedule Risk
    i. Readdressing the Scope to Balance
    j. Establishing a Performance Measurement
    k. Collecting Cost and Schedule
    l. Performing Earned Value Analysis
    m. Steering Future Performance Back Toward the Baseline
    n. Analyzing the Cost and Schedule Metrics of Deliverables
    o. Archiving the Cost and Schedule Data for Continuous Process Improvement
    36 hours
    $2,000 • 3 credits


    9CP-045
    Project Management and Leadership

    Textbook: R. Camper Bull: ISBN-13: 978-1439826676
    a. The Fundamentals
    b. The Project Manager as Entrepreneur
    c. Understanding Teamwork
    d. Teams versus Groups
    e. Leadership versus Management
    f. Concrete Leadership
    g. Dealing with Change
    h. Leadership Sideways
    i. Leading the Next Generation
    j. Leadership Development
    k. From Good to Great
    l. Project Leadership Organization
    m. Project Team Organization
    n. Taking on Tasks
    36 hours
    $2,000 • 3 credits


    9CP-046
    CompTIA Project+

    Textbook: Kim Heldman: ISBN-13: 978-0470585924)
    a. Initiating the Project
    b. Project Process Groups and the Project Charter
    c. Planning a Project and Schedule Planning
    d. Communicating the Plan
    e. Defining the Cost, Quality, and Risk Plans
    f. Executing the Project
    g. Processing Change Requests
    h. Controlling the Project
    i. Closing the Project
    36 hours
    $2,000 • 3 credits

    Disclaimer: The content of this industry specialized training (IST) website is designed and executed solely for corporate contract and industry courses. Only individuals associated with the above entity, by employment and/or job classification, are permitted to register for the programs listed above.
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