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Special Services for Students with Disabilities
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 OSS Handbook 2020-2021


 Mission Statement

The Office of Special Services for Students with Disabilities at Queens College is dedicated to providing supportive services for all students with disabilities. We ensure their accessibility to all academic and social activities and teach self-advocacy for their success at Queens College and leadership roles in society.​

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Queens College has a history of commitment to the enhancement of education of students with disabilities. The Office of Special Services for Students with Disabilities was established in 1974 to provide equal opportunities for a college education to academically qualified students with physical disabilities. The office offers comprehensive support services to students with various disabilities. QC prohibits discrimination against students with disabilities and it ensures full access and equal opportunity to qualified students with disabilities to all academic programs and social activities on campus.

The focus of OSS is not only to provide the support services that allow students to compete on an equal level with their classmates, but also to teach them to self-advocate for their growth in the independent living skills necessary for success on campus and in their personal lives. OSS provides appropriate support services to eligible students, including registration assistance, equipment and device loans, reader/writer/attendant care referrals, interpreters, counseling, books on tape, test administration, and liaison with counselors. OSS also provides assistive technology services. Frese Hall Room 012 houses a state-of-the-art technology lab for students with disabilities, focusing on the visually impaired.

To receive these services, a student must first register with the office in Frese Hall Room 111. To do so, you must bring proper documentation pertaining to the nature of your disability from a qualified professional. To learn more about CUNY Assistive Technology Services at Queens College, call (718) 997-3775 or visit Frese Hall Room 012.

Although all QC students are required to meet the same admissions criteria, the school is sensitive to students’ individual backgrounds and needs. The college may require supplementary information to enhance an applicant’s record. If a student has special needs for educational activities, he or she should visit OSS for an assessment and arrange the setup for the required assistance. An interview with an admissions counselor gives students the opportunity to discuss their academic credentials; in a meeting with an OSS staff member, students can ensure that support services available at QC will be appropriate for any disabilities they may have. OSS is happy to help with these arrangements and other matters of concern.

The college encourages students with disabilities to visit OSS as often as needed. After just a few meetings, students become well acquainted with the OSS staff and develop a personal supportive academic plan that will ensure the students' success. Please contact one of our dedicated staff members to receive further information on documentation guidelines. The OSS intake office is located in Frese Hall Room 111.

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 Office Information


Due to current circumstances and in efforts to protect the health and safety of our community, the Office of Special Services for Students with Disabilities will be virtual until the foreseeable future. Please call or email to speak with a representative.  We will be happy to assist you.


Director: Dr. Mirian Detres-Hickey
Office: Frese Hall Room 111
Telephone: 718-997-5870
Fax: 718-997-5895
Office/Testing Hours:
Monday - Thursday: 8am - 5pm
Friday: 8am - 5pm


 1. Regulations


 2. Eligibility of Services


 3. Responsibilities of the College


 4. Guidelines for Testing Accommodations


 5. Unreasonable Accommodations


 6. Testing Administration


 7. Accommodations and Supportive Services


 8. Accessibility Assistive Technology


 9. Grievance Procedures


 10. Transportation


 11. Glossary of Terms


 12. References


 13.Voter Registration Information


The Office of Special Services is a New York State Agency-Based Voter Registration Site, where students with disabilities are offered information, voter registration application forms and the opportunity to register to vote.  We will be glad to help you fill out the form or provide assistance registering through CUNYFirst. There is no obligation to register to vote and the student's decision will have no effect on services offered by Office of Special Services

Voter registration information and application forms are also available at the website for the State Board of Elections of the State of New York at


Please call, email or stop by if you would like additional information or registration assistance​

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