{"id":6776,"date":"2020-09-21T13:16:55","date_gmt":"2020-09-21T17:16:55","guid":{"rendered":"http:\/\/149.4.100.129\/academics\/complit\/?page_id=6776"},"modified":"2026-09-17T12:48:31","modified_gmt":"2026-09-17T16:48:31","slug":"opt-reporting","status":"publish","type":"page","link":"https:\/\/www.qc.cuny.edu\/academics\/iss\/opt-reporting\/","title":{"rendered":"SEVP Portal \/ OPT Reporting"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; background_color=&#8221;rgba(0,0,0,0)&#8221; custom_padding=&#8221;16px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.20.2&#8243; header_6_font=&#8221;Ubuntu|700|||||||&#8221; header_6_text_color=&#8221;#ffffff&#8221; header_6_font_size=&#8221;35px&#8221; background_color=&#8221;#e71939&#8243; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;10px|20px|10px|20px|true|true&#8221; border_radii=&#8221;off||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h6 class=\"entry-title\" style=\"text-align: center\">SEVP Portal \/ OPT Reporting<\/h6>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.20.2&#8243; custom_padding=&#8221;||||true|true&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Open Sans||||||||&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;16px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>SEVP Portal Account Overview<\/h3>\n<p>The Student and Exchange Visitor Program (SEVP) Portal is an important tool that lets international students on post-completion optional practical training (OPT) and science, technology, engineering, and mathematics (STEM) OPT meet their legal reporting requirements. In the SEVP Portal (Portal), students in F-1 status can:<\/p>\n<p>\u2022 Update their physical home address.<\/p>\n<p>\u2022 Update their mailing addresses.<\/p>\n<p>\u2022 Update their telephone numbers.<\/p>\n<p>\u2022 Update employer information.<\/p>\n<p>\u2022 Monitor their employment authorization.<\/p>\n<p>Only students with approved post-completion OPT or STEM OPT can create Portal accounts.<\/p>\n<p>Read the\u00a0<a href=\"https:\/\/studyinthestates.dhs.gov\/assets\/SEVP%20Portal%20Student%20User%20Guide.pdf\">Student and Exchange Visitor Program (SEVP) Portal Student User Guide<\/a>\u00a0published by the U.S. Department of Homeland Security. It illustrates how to create a portal account and log activities during a period of approved post-completion OPT.<br \/>\n[\/et_pb_text][et_pb_accordion open_toggle_text_color=&#8221;#e71939&#8243; open_toggle_background_color=&#8221;#ffffff&#8221; closed_toggle_background_color=&#8221;#ffffff&#8221; icon_color=&#8221;#e71939&#8243; _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; toggle_text_color=&#8221;#e71939&#8243; toggle_font=&#8221;Open Sans|600|||||||&#8221; body_font=&#8221;Open Sans||||||||&#8221; body_font_size=&#8221;16px&#8221; border_color_all=&#8221;#000000&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_accordion_item title=&#8221;Create your SEVP Portal Account&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ol>\n<li>Wait for your OPT to be approved to set up your\u00a0<u><a href=\"https:\/\/sevp.ice.gov\/opt\/#\/login\"> SEVP Portal<\/a><\/u>. Within 2 to 3 business days <strong>after your approved start date <\/strong>(printed on your EAD), you should receive an email invitation from the U.S. government-<a href=\"mailto:do-not-reply.SEVP@ice.dhs.gov\">do-not-reply.SEVP@ice.dhs.gov<\/a> and click the link included in the email to open the registration page. Note: There is no cost associated with creating an account or accessing the portal.<\/li>\n<li>Enter your SEVIS identification (ID) number, found in the upper left-hand corner of the Form I-20, \u201cCertificate of Eligibility for Nonimmigrant Student Status,\u201d on the initial registration page.<\/li>\n<li>Create and submit a password for the SEVP Portal.<\/li>\n<\/ol>\n<p>For step-by-step instructions, visit the <a href=\"https:\/\/studyinthestates.dhs.gov\/create-an-sevp-portal-account\">Create an SEVP Portal account page<\/a> or watch the <a href=\"https:\/\/studyinthestates.dhs.gov\/sevp-portal-create-portal-account-video\">SEVP Portal: Create Portal Account video<\/a> on Study in the States.<\/p>\n<p>If you do not receive the email from SEVP within 3 business days after your OPT start date on your EAD, follow the instructions for portal help below.<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Use the SEVP Portal&#8221; _builder_version=&#8221;4.18.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]Maintain an active access to your portal.<\/p>\n<p>You can <a href=\"https:\/\/www.sevp.ice.gov\/opt\/#\/login\"><strong>ACCESS THE SEVP PORTAL<\/strong><\/a>.<br \/>\nStudents can use the SEVP Portal to update their:<\/p>\n<ul>\n<li>Physical address in the United<\/li>\n<li>Mailing address in the United<\/li>\n<li>Telephone<\/li>\n<li><a href=\"https:\/\/studyinthestates.dhs.gov\/update-employer-information\">Employment information<\/a> (with some exceptions).<\/li>\n<\/ul>\n<p>Visit the Study in the States <a href=\"https:\/\/studyinthestates.dhs.gov\/sevp-portal-overview\">SEVP Portal Overview page<\/a> to learn more.<\/p>\n<p>&nbsp;<br \/>\n[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Common Portal Problems&#8221; _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; body_text_color=&#8221;#333333&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Read the <a href=\"https:\/\/studyinthestates.dhs.gov\/assets\/SEVP%20Portal%20Student%20User%20Guide.pdf\" target=\"_blank\" rel=\"noopener\" title=\"SEVP Portal User Guide\">SEVP Portal User Guide<\/a> and follow the instructions for your issue including Locked Account and Reset Password.<\/p>\n<h4>You do not yet have access to the SEVP Portal<\/h4>\n<p>If you do not receive the SEVP Portal invitation email within 3 business days after your OPT start date, check your spam\/junk folder for an email from U.S. government-do-not-reply.SEVP@ice.dhs.gov.<\/p>\n<p>If you had OPT at a previous degree level, try logging in to the SEVP Portal using the email address connected to your SEVIS record and use the password-reset option.<\/p>\n<p>If you still do not have access to the Portal, submit the <a href=\"https:\/\/forms.office.com\/r\/Cjh75uWfu4\" target=\"_blank\" rel=\"noopener\">SEVP Portal Account Assistance Request Form<\/a>.<\/p>\n<p>ISSO will review your request, manually update your email in SEVIS if needed, and request SEVP Portal access. Please allow up to 5 business days.<\/p>\n<p>After the request is completed, check the email address listed in your form, including spam\/junk, for instructions from SEVP.<\/p>\n<h4>The password-reset function does not work<\/h4>\n<p>Use the password-reset option on the SEVP Portal login page. A temporary password will be sent to the email address connected to your SEVIS record.<\/p>\n<p>When the Portal asks for your &ldquo;old&rdquo; password, enter the temporary password sent by SEVP. Follow the Portal password requirements carefully.<\/p>\n<p>If you still cannot reset your password, submit the <a href=\"https:\/\/forms.office.com\/r\/Cjh75uWfu4\" target=\"_blank\" rel=\"noopener\">SEVP Portal Account Assistance Request Form<\/a>.<\/p>\n<p>ISSO will review your request and request a reset if needed. Please allow up to 5 business days. Do not submit duplicate requests.<\/p>\n<h4>Update the email address connected to your SEVP Portal account<\/h4>\n<p>If you do not yet have Portal access, or if your Portal account is active but you need to change the email address connected to your SEVIS record, submit the <a href=\"https:\/\/forms.office.com\/r\/Cjh75uWfu4\" target=\"_blank\" rel=\"noopener\">SEVP Portal Account Assistance Request Form<\/a>.<\/p>\n<p>ISSO will review your request, manually update your email in SEVIS if needed, and request Portal access or a reset. Please allow up to 5 business days.<\/p>\n<p>After the update is completed, future SEVP Portal emails will be sent to the updated email address.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Reporting an OPT Event More Than 10 Days Late&#8221; _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; body_text_color=&#8221;#333333&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>If the SEVP Portal will not accept your actual employment start date:<\/p>\n<ol>\n<li>Enter the earliest date the Portal allows.<\/li>\n<li>Submit the <a href=\"https:\/\/forms.office.com\/r\/Cjh75uWfu4\" target=\"_blank\" rel=\"noopener\">SEVP Portal Account Assistance Request Form<\/a> and enter your actual start date.<\/li>\n<li>Email an employer verification letter to <a href=\"mailto:iss@qc.cuny.edu\">iss@qc.cuny.edu<\/a>.<\/li>\n<\/ol>\n<p><strong>Subject:<\/strong><br \/>[Full Name] &#8211; Correct OPT Employment Start Date<\/p>\n<p>Include: Full name, CUNY ID, SEVIS ID, employer name, job title, and actual start date.<\/p>\n<p>The employer letter must confirm your name, job title, actual start date, and supervisor&rsquo;s signature.<\/p>\n<p>After your employment information appears in the SEVP Portal, request an updated I-20 through the <a href=\"https:\/\/www.qc.cuny.edu\/academics\/iss\/iss-virtual-office-assistant\/\">ISS Virtual Office Assistant<\/a>.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Official SEVP and USCIS Resources&#8221; _builder_version=&#8221;4.27.8&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Before submitting a request to ISSO, please review the official resources below for SEVP Portal instructions, OPT reporting, and employment requirements:<\/p>\n<ul>\n<li><a href=\"https:\/\/studyinthestates.dhs.gov\/sevp-portal-help\">SEVP Portal Help<\/a><\/li>\n<li><a href=\"https:\/\/studyinthestates.dhs.gov\/assets\/SEVP%20Portal%20Student%20User%20Guide.pdf\">SEVP Portal Student User Guide (PDF)<\/a><\/li>\n<li><a href=\"https:\/\/studyinthestates.dhs.gov\/sevp-portal-help\/getting-started\/create-an-sevp-portal-account\">Create an SEVP Portal Account<\/a><\/li>\n<li><a href=\"https:\/\/www.uscis.gov\/opt\">USCIS Optional Practical Training (OPT) Information<\/a><\/li>\n<li><a href=\"https:\/\/www.ice.gov\/sevis\/contact\">Official SEVIS Contact Information<\/a><\/li>\n<\/ul>\n<p>If you still need ISSO to update your email address in SEVIS, request SEVP Portal access, reset your account, or correct an OPT employment start date, submit the <a href=\"https:\/\/forms.office.com\/pages\/responsepage.aspx?id=s_BgbwZfCU6XFZiduozH2OtQNDfhiiJFpSBW52ACXjVUQlEyWk9SR1dZVFZJOVhOMFJaVjVLRzI0OSQlQCN0PWcu\" target=\"_blank\" rel=\"noopener\">SEVP Portal Account Assistance Request Form<\/a>.<\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][et_pb_button button_url=&#8221;https:\/\/forms.office.com\/pages\/responsepage.aspx?id=s_BgbwZfCU6XFZiduozH2OtQNDfhiiJFpSBW52ACXjVUQlEyWk9SR1dZVFZJOVhOMFJaVjVLRzI0OSQlQCN0PWcu&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;SEVP Portal Assistance Request Form&#8221; _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>SEVP Portal \/ OPT ReportingSEVP Portal Account Overview The Student and Exchange Visitor Program (SEVP) Portal is an important tool that lets international students on post-completion optional practical training (OPT) and science, technology, engineering, and mathematics (STEM) OPT meet their legal reporting requirements. In the SEVP Portal (Portal), students in F-1 status can: \u2022 Update [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"wf_page_folders":[131],"class_list":["post-6776","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.qc.cuny.edu\/academics\/iss\/wp-json\/wp\/v2\/pages\/6776","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.qc.cuny.edu\/academics\/iss\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.qc.cuny.edu\/academics\/iss\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.qc.cuny.edu\/academics\/iss\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.qc.cuny.edu\/academics\/iss\/wp-json\/wp\/v2\/comments?post=6776"}],"version-history":[{"count":0,"href":"https:\/\/www.qc.cuny.edu\/academics\/iss\/wp-json\/wp\/v2\/pages\/6776\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.qc.cuny.edu\/academics\/iss\/wp-json\/wp\/v2\/media?parent=6776"}],"wp:term":[{"taxonomy":"wf_page_folders","embeddable":true,"href":"https:\/\/www.qc.cuny.edu\/academics\/iss\/wp-json\/wp\/v2\/wf_page_folders?post=6776"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}