[et_pb_section fb_built=”1″ _builder_version=”4.19.2″ _module_preset=”default” collapsed=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.19.2″ _module_preset=”default” collapsed=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.2″ _module_preset=”default” global_colors_info=”{}”][dsm_text_divider header=”Frequently Asked Questions ” color=”#000000″ divider_style=”none” _builder_version=”4.19.2″ _module_preset=”default” header_font=”Open Sans|700|||on||||” header_font_size=”25px” global_colors_info=”{}”][\/dsm_text_divider][et_pb_accordion open_toggle_text_color=”#000000″ open_toggle_background_color=”#FFFFFF” closed_toggle_background_color=”#FFFFFF” icon_color=”#E71939″ _builder_version=”4.27.4″ _module_preset=”default” toggle_text_color=”#E71939″ toggle_font=”Open Sans|600|||||||” body_font=”Open Sans||||||||” body_font_size=”16px” min_height=”1136px” border_color_all=”#000000″ global_colors_info=”{}”][et_pb_accordion_item title=”Who do I call if I have a safety or health concern?” open=”off” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n
Health and safety concerns are handled by the office of Environmental Health and Safety, and they can be reached at 718-997-2881 https:\/\/www.qc.cuny.edu\/budget-and-finance\/environmental-health-safety\/<\/a>.\u00a0 \u00a0If the concern is for an imminent danger, contact Public Safety at 718-997-5912<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Where do I get information about campus emergency procedures and announcements?” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Information can be found by visiting the Queens College Emergency Preparedness Website<\/a>.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How do I request a service?” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Call our Helpdesk at 718-997-3520, or submit the on-line Work Order Request Form<\/a>.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How long does it take for requested service to be performed?” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Work is scheduled based on priority and the date your request is approved. Schedules for the completion of projects can be found in our Project Protocol<\/a>. Also cleaning scheduling can be found in our\u00a0cleaning schedule.pdf<\/a><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How can I check the status of my work request?” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Call the Buildings and Grounds Helpdesk at 718-997-3250 or e-mail to bngweb@qc.cuny.edu<\/a>. Please have your work order or quote number on-hand.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How can I be notified of utility shutdowns? ” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Buildings and Grounds sends utility shutdown notifications by QC Mailer or by targeted departmental emails.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How do I report an after-hours emergency?” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n For maintenance related emergencies, please call (718) 997-3520 or if the concern is for an imminent danger, contact Public Safety at 718-997-5912<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How do I find out what positions are open within Facilities? ” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n To obtain a listing of available positions for Queens College visit the Queens College Human Resources webpage<\/a>.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How do I start a request to renovate my space?” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Please visit our website<\/a> to complete and submit a (PRF) project request form.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How do I request more space? ” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”on”]<\/p>\n Your request should be submitted online to the Space Request Form<\/a><\/p>\n <\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How do I request an interior sign? (Door signs, directional signs) ” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n