{"id":673,"date":"2021-02-16T10:18:06","date_gmt":"2021-02-16T15:18:06","guid":{"rendered":"http:\/\/149.4.100.129\/stu\/?page_id=673"},"modified":"2026-01-24T09:21:41","modified_gmt":"2026-01-24T14:21:41","slug":"counseling-services","status":"publish","type":"page","link":"https:\/\/www.qc.cuny.edu\/cs\/","title":{"rendered":"Counseling Services"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; next_background_color=&#8221;#ffffff&#8221; _builder_version=&#8221;4.27.4&#8243; background_color=&#8221;#f7f7f7&#8243; custom_padding=&#8221;0px||||false|false&#8221; bottom_divider_style=&#8221;arrow2&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; width=&#8221;100%&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.qc.cuny.edu\/cs\/wp-content\/uploads\/sites\/61\/2021\/02\/counseling.jpg&#8221; alt=&#8221;Three people sitting at a table with laptops talking.&#8221; title_text=&#8221;Counseling Services &#8211; People sitting at a table.&#8221; force_fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; box_shadow_style=&#8221;preset3&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.16&#8243; text_font=&#8221;Rochester||||||||&#8221; text_text_color=&#8221;#ffffff&#8221; text_font_size=&#8221;30px&#8221; text_line_height=&#8221;1.1em&#8221; background_color=&#8221;#e71939&#8243; background_image=&#8221;https:\/\/www.qc.cuny.edu\/backup\/wp-content\/uploads\/sites\/20\/2020\/05\/Angled-Triangles.png&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; min_height=&#8221;90px&#8221; custom_padding=&#8221;20px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>&#8221; Discimus ut Serviamus: We learn so that we may serve&#8221;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;3_5,2_5&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;|20px||20px|false|true&#8221; box_shadow_style=&#8221;preset3&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; text_font=&#8221;Open Sans||||||||&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;16px&#8221; header_3_font=&#8221;||||||||&#8221; header_4_font=&#8221;Open Sans|600|||||||&#8221; header_4_text_color=&#8221;#e61938&#8243; header_4_font_size=&#8221;20px&#8221; header_4_line_height=&#8221;1.3em&#8221; header_5_font=&#8221;Open Sans||||on||||&#8221; header_5_text_color=&#8221;#000000&#8243; header_5_font_size=&#8221;18px&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; header_3_text_shadow_style=&#8221;preset1&#8243; header_4_text_shadow_style=&#8221;preset1&#8243; header_4_text_shadow_blur_strength=&#8221;1.5em&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3 style=\"text-align: center\">Welcome to the Counseling Services Department<span style=\"text-decoration: underline\"><\/span><\/h3>\n<p><strong><span style=\"font-size: 18px\"><br \/><span style=\"text-decoration: underline\">Counseling Services&#8217; Mission:<\/span><\/span><\/strong><\/p>\n<div class=\"page-generator__output js-generator-output\" id=\"output\">\n<p>The mission of Counseling Services is to enhance students&#8217; academic, intellectual, personal, and social growth. Special attention is given to students&#8217; health and well-being, with the aim of alleviating the effects of painful experiences, enhancing self-understanding and understanding of others, and fostering students&#8217; pursuit of their goals. Counseling Services also presents workshops, training, and educational consultation to the college community.<\/p>\n<h5><strong>Services Offered:<\/strong><\/h5>\n<p>Licensed psychologists, certified social workers, licensed professional counselors, and counseling interns supervised by professional staff offer individual counseling, groups, and referrals to appropriate college or community resources. All sessions are<strong> free and confidential*<\/strong> to any currently enrolled Queens College students.<\/p>\n<p>Students meet with counselors for many reasons, including:<\/p>\n<ul>\n<li>College adjustment\u200b<\/li>\n<li>Family\/relationship conflict<\/li>\n<li>Career\/life choices<\/li>\n<li>Anxiety\u200b<\/li>\n<li>Depression\u200b<\/li>\n<li>Low self-esteem<\/li>\n<li>Poor academic performance\u200b<\/li>\n<li>\u200bLoneliness<\/li>\n<li>Life crisis<\/li>\n<li>Sexual identity\/orientation<\/li>\n<li>\u200bSexual assault\/harassment<\/li>\n<li>\u200bInterpersonal violence<\/li>\n<\/ul>\n<h5><strong>After-Hours Support:<\/strong><\/h5>\n<p>Counseling Services has partnered with ProtoCall Services to provide after-hours support for Queens College students experiencing an urgent situation. Protocall is a hotline staffed by licensed clinicians to provide crisis intervention and referral services whenever we are closed, including 24 hours on the weekends and holidays. Students may call ProtoCall for reasons ranging from anxiety or relationship distress to suicidal ideation or other serious mental health issues.<\/p>\n<h5><strong>How you can reach after-hours support:<\/strong><\/h5>\n<p>Please call Counseling Services at 718-997-5420. When we are closed, including all holidays, school breaks, and 24 hours on the weekends, please listen to the message and then you will be directed to \u201cpress 1\u201d in order to be connected directly to a ProtoCall crisis counselor.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||20px|false|false&#8221; custom_padding_tablet=&#8221;20px|||0px|false|false&#8221; custom_padding_phone=&#8221;&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; border_width_left=&#8221;1px&#8221; border_width_top_tablet=&#8221;1px&#8221; border_width_top_phone=&#8221;&#8221; border_width_top_last_edited=&#8221;on|tablet&#8221; border_width_left_tablet=&#8221;0px&#8221; border_width_left_phone=&#8221;&#8221; border_width_left_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;16px&#8221; header_3_font=&#8221;||||||||&#8221; header_4_font=&#8221;Open Sans|600|||||||&#8221; header_4_text_color=&#8221;#E71939&#8243; header_4_font_size=&#8221;20px&#8221; header_4_line_height=&#8221;1.3em&#8221; header_5_font=&#8221;Open Sans||||on||||&#8221; header_5_text_color=&#8221;#000000&#8243; header_5_font_size=&#8221;18px&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;|0px|||false|false&#8221; header_3_text_shadow_style=&#8221;preset1&#8243; header_4_text_shadow_style=&#8221;preset1&#8243; header_4_text_shadow_blur_strength=&#8221;1.5em&#8221; border_width_left_tablet=&#8221;0px&#8221; border_width_left_phone=&#8221;&#8221; border_width_left_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3 style=\"text-align: center\">Office Information<\/h3>\n<p><strong><\/strong><\/p>\n<p><strong><\/strong><\/p>\n<p><strong>Building:<\/strong> Frese Hall<br \/><strong>Room:<\/strong> 1st Floor, Reception Area (Enter through the doors closest to Kiely and Klapper Hall)<br \/><strong>Phone:<\/strong> 718-997-5420<\/p>\n<p><strong>Hours:<\/strong><br \/>Monday-Friday: 9am-5pm<br \/>(Fridays closed during summer)<\/p>\n<p><strong>Email us at:\u00a0<\/strong><br \/><a href=\"mailto:CounselingServices@qc.cuny.edu\" title=\"Counseling Email Link\">CounselingServices@qc.cuny.edu<\/a><\/p>\n<p><strong>How to Make an Appointment:<\/strong><\/p>\n<p>To set up your first appointment, the first step is to either call, email us or submit an <a href=\"https:\/\/forms.office.com\/r\/mAs0jzem4S\" target=\"_blank\" rel=\"noopener\" title=\"Appointment Request Form\">appointment request form<\/a>. Students will be scheduled a time for a brief screening with a counselor. The screening will take about 30 minutes and will help us determine how to best assist you.<\/p>\n<p>Sessions are by appointment only. Students seeking a same day, urgent appointment may come in during office hours for an assessment or may reach us by phone or email during office hours.<\/p>\n<p><b><span style=\"color: black\">If you are experiencing a mental health emergency during our non-business hours: Please call our number at 718-997-5420, then listen to the message&#8217;s instructions to press<br \/>&#8220;1&#8221; to be directed to a crisis hotline which operates 24\/7.<\/span><\/b><\/p>\n<p><b> <\/b><\/p>\n<p><b>You can also call, text, or chat with NYC 988 for 24\/7 crisis support, call 911 or go to your nearest hospital emergency room.<\/b><\/p>\n<p><b> <\/b><\/p>\n<p><b><\/b><\/p>\n<p><img decoding=\"async\" class=\"wp-image-683 aligncenter size-full lazyload\" data-src=\"https:\/\/www.qc.cuny.edu\/cs\/wp-content\/uploads\/sites\/61\/2021\/02\/CUNY_Crisis_Text_Line.gif\" alt=\"Crisis Text Line. Text CUNY to 741741.\" width=\"250\" height=\"105\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 250px; --smush-placeholder-aspect-ratio: 250\/105;\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.16&#8243; width=&#8221;83.3%&#8221; min_height=&#8221;49.7px&#8221; custom_margin=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_button button_url=&#8221;mailto:CounselingServices@qc.cuny.edu&#8221; button_text=&#8221;Contact Us&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.16&#8243; custom_button=&#8221;on&#8221; button_text_size=&#8221;15px&#8221; button_text_color=&#8221;#ffffff&#8221; button_bg_color=&#8221;#e71939&#8243; 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url_new_window=&#8221;on&#8221; button_text=&#8221;Follow our Instagram&#8221; button_alignment=&#8221;center&#8221; disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.27.4&#8243; custom_button=&#8221;on&#8221; button_text_size=&#8221;15px&#8221; button_text_color=&#8221;#ffffff&#8221; button_bg_color=&#8221;#e71939&#8243; button_border_width=&#8221;0px&#8221; button_border_radius=&#8221;13px&#8221; button_font=&#8221;Open Sans|600|||||||&#8221; button_icon=&#8221;&#xe09a;||divi||400&#8243; custom_padding=&#8221;||||false|false&#8221; custom_css_main_element=&#8221;width: 50%;&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.19.1&#8243; 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Special attention is given to students&#8217; health and well-being, with the aim of alleviating the effects of painful experiences, enhancing self-understanding [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"page_category":[],"wf_page_folders":[195],"class_list":["post-673","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.qc.cuny.edu\/cs\/wp-json\/wp\/v2\/pages\/673","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.qc.cuny.edu\/cs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.qc.cuny.edu\/cs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.qc.cuny.edu\/cs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.qc.cuny.edu\/cs\/wp-json\/wp\/v2\/comments?post=673"}],"version-history":[{"count":49,"href":"https:\/\/www.qc.cuny.edu\/cs\/wp-json\/wp\/v2\/pages\/673\/revisions"}],"predecessor-version":[{"id":2771,"href":"https:\/\/www.qc.cuny.edu\/cs\/wp-json\/wp\/v2\/pages\/673\/revisions\/2771"}],"wp:attachment":[{"href":"https:\/\/www.qc.cuny.edu\/cs\/wp-json\/wp\/v2\/media?parent=673"}],"wp:term":[{"taxonomy":"page_category","embeddable":true,"href":"https:\/\/www.qc.cuny.edu\/cs\/wp-json\/wp\/v2\/page_category?post=673"},{"taxonomy":"wf_page_folders","embeddable":true,"href":"https:\/\/www.qc.cuny.edu\/cs\/wp-json\/wp\/v2\/wf_page_folders?post=673"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}