{"id":4065,"date":"2022-08-03T19:51:15","date_gmt":"2022-08-03T23:51:15","guid":{"rendered":"http:\/\/149.4.100.129\/its\/?page_id=4065"},"modified":"2026-03-03T11:32:04","modified_gmt":"2026-03-03T16:32:04","slug":"its-semester-support","status":"publish","type":"page","link":"https:\/\/www.qc.cuny.edu\/its\/its-semester-support\/","title":{"rendered":"Spring 2026 Semester ITS Support"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.24.0&#8243; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font_size=&#8221;16px&#8221; header_4_font=&#8221;Open Sans||||||||&#8221; header_4_text_color=&#8221;#000000&#8243; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p><strong>ITS Office:<\/strong><br \/>Building I-109<br \/>Phone: 718-997-3028<br \/>Fax: 718-997-5678<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font_size=&#8221;16px&#8221; header_4_font=&#8221;Open Sans||||||||&#8221; header_4_text_color=&#8221;#000000&#8243; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p><strong>ITS Helpdesk:<br \/><\/strong><a href=\"https:\/\/www.qc.cuny.edu\/its#campus-support\">On Campus Support Hours of Operation<\/a><br \/>I-Building, Room 200 \/ <a href=\"https:\/\/www.qc.cuny.edu\/its\/wp-content\/uploads\/sites\/16\/2022\/09\/queensmap_kielyhall.jpg\" target=\"_blank\" rel=\"noopener\">Map Location<\/a><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font_size=&#8221;16px&#8221; header_4_font=&#8221;Open Sans||||||||&#8221; header_4_text_color=&#8221;#000000&#8243; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p><a href=\"https:\/\/www.qc.cuny.edu\/its#online-support\/\">Online Support Hours of Operation<\/a><br \/>Email: <a href=\"mailto:support@qc.cuny.edu\">support@qc.cuny.edu<\/a><br \/>Submit a ticket via <a title=\"Need assistance? Submit a ticket via Fresh Service\" href=\"https:\/\/support.qc.cuny.edu\/\" target=\"_blank\" rel=\"noopener\">Fresh Service<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_divider color=&#8221;#A9A9A9&#8243; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; specialty=&#8221;on&#8221; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;https:\/\/www.qc.cuny.edu\/its\/wp-content\/uploads\/sites\/16\/2025\/10\/ITS_logo.jpg&#8221; alt=&#8221;Information Technology Services Logo&#8221; title_text=&#8221;ITS_logo&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; width=&#8221;62%&#8221; border_color_all=&#8221;#000000&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; specialty_columns=&#8221;2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_row_inner _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column_inner saved_specialty_column_type=&#8221;1_2&#8243; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][dsm_text_divider header=&#8221;Welcome (back) to Queens College!&#8221; text_alignment=&#8221;left&#8221; color=&#8221;#000000&#8243; divider_style=&#8221;none&#8221; divider_position=&#8221;flex-end&#8221; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;Open Sans|600|||||||&#8221; header_text_color=&#8221;#000000&#8243; header_font_size=&#8221;20px&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/dsm_text_divider][et_pb_text _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Open Sans||||||||&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;16px&#8221; header_4_font=&#8221;Open Sans|600|||on||||&#8221; header_4_text_color=&#8221;#E71939&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>If you need assistance with claiming your Queens College accounts, configuring email, need a device, or help using applications for your productivity, click on one of the boxes below for information to help you get started.<\/p>\n<p>We&#8217;re here to make your transition to a new semester seamless. Don&#8217;t worry, we&#8217;re here to help you!<\/p>\n<p>[\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column_inner type=&#8221;1_2&#8243; saved_specialty_column_type=&#8221;1_2&#8243; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_button button_url=&#8221;https:\/\/www.qc.cuny.edu\/its\/students-information\/&#8221; button_text=&#8221;Students&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;14px&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;#333333&#8243; button_border_color=&#8221;#333333&#8243; button_border_radius=&#8221;0px&#8221; button_font=&#8221;Open Sans|600|||||||&#8221; button_use_icon=&#8221;off&#8221; custom_margin=&#8221;||5px||false|false&#8221; custom_css_main_element=&#8221;width: 100%;||text-decoration: none;&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; button_text_size__hover_enabled=&#8221;on|hover&#8221; button_bg_color__hover=&#8221;#FFFFFF&#8221; button_bg_color__hover_enabled=&#8221;on|desktop&#8221; button_text_color__hover=&#8221;#333333&#8243; button_text_color__hover_enabled=&#8221;on|hover&#8221; button_border_width__hover=&#8221;2px&#8221; button_border_width__hover_enabled=&#8221;on|hover&#8221; button_text_size__hover=&#8221;14px&#8221;][\/et_pb_button][\/et_pb_column_inner][et_pb_column_inner type=&#8221;1_2&#8243; saved_specialty_column_type=&#8221;1_2&#8243; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_button button_url=&#8221;https:\/\/www.qc.cuny.edu\/its\/faculty-staff-support\/&#8221; button_text=&#8221;Faculty &amp; Staff&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;14px&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;#333333&#8243; button_border_color=&#8221;#333333&#8243; button_border_radius=&#8221;0px&#8221; button_font=&#8221;Open Sans|600|||||||&#8221; button_use_icon=&#8221;off&#8221; custom_margin=&#8221;||5px||false|false&#8221; custom_css_main_element=&#8221;width: 100%;||text-decoration: none;&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; button_text_size__hover_enabled=&#8221;on|hover&#8221; button_bg_color__hover=&#8221;#FFFFFF&#8221; button_bg_color__hover_enabled=&#8221;on|desktop&#8221; button_text_color__hover=&#8221;#333333&#8243; button_text_color__hover_enabled=&#8221;on|hover&#8221; button_border_width__hover=&#8221;2px&#8221; button_border_width__hover_enabled=&#8221;on|hover&#8221; button_text_size__hover=&#8221;14px&#8221;][\/et_pb_button][\/et_pb_column_inner][\/et_pb_row_inner][\/et_pb_column][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>ITS Office:Building I-109Phone: 718-997-3028Fax: 718-997-5678ITS Helpdesk:On Campus Support Hours of OperationI-Building, Room 200 \/ Map LocationOnline Support Hours of OperationEmail: support@qc.cuny.eduSubmit a ticket via Fresh Service<div class=\"et_pb_module dsm_text_divider dsm_text_divider_0\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module_inner\">\n\t\t\t\t\t<div class=\"dsm-text-divider-wrapper dsm-text-divider-align-left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"dsm-text-divider-before dsm-divider\"><\/div>\n\t\t\t\t<h3 class=\"dsm-text-divider-header et_pb_module_header\"><span>Welcome (back) to Queens College!<\/span><\/h3>\n\t\t\t\t<div class=\"dsm-text-divider-after dsm-divider\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>If you need assistance with claiming your Queens College accounts, configuring [&hellip;]<\/p>\n","protected":false},"author":105,"featured_media":15591,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"page_category":[],"wf_page_folders":[],"class_list":["post-4065","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.qc.cuny.edu\/its\/wp-json\/wp\/v2\/pages\/4065","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.qc.cuny.edu\/its\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.qc.cuny.edu\/its\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.qc.cuny.edu\/its\/wp-json\/wp\/v2\/users\/105"}],"replies":[{"embeddable":true,"href":"https:\/\/www.qc.cuny.edu\/its\/wp-json\/wp\/v2\/comments?post=4065"}],"version-history":[{"count":50,"href":"https:\/\/www.qc.cuny.edu\/its\/wp-json\/wp\/v2\/pages\/4065\/revisions"}],"predecessor-version":[{"id":16214,"href":"https:\/\/www.qc.cuny.edu\/its\/wp-json\/wp\/v2\/pages\/4065\/revisions\/16214"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.qc.cuny.edu\/its\/wp-json\/wp\/v2\/media\/15591"}],"wp:attachment":[{"href":"https:\/\/www.qc.cuny.edu\/its\/wp-json\/wp\/v2\/media?parent=4065"}],"wp:term":[{"taxonomy":"page_category","embeddable":true,"href":"https:\/\/www.qc.cuny.edu\/its\/wp-json\/wp\/v2\/page_category?post=4065"},{"taxonomy":"wf_page_folders","embeddable":true,"href":"https:\/\/www.qc.cuny.edu\/its\/wp-json\/wp\/v2\/wf_page_folders?post=4065"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}