[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_fullwidth_image src=”https:\/\/www.qc.cuny.edu\/its\/wp-content\/uploads\/sites\/16\/2023\/05\/test-top-img3.jpg” alt=”Queens College Rosentha” title_text=”Benjamin S. Rosenthal Library” _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_fullwidth_image][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.24.0″ _module_preset=”default” background_color=”#FFFFFF” custom_padding=”0px||0px||true|false” global_colors_info=”{}”][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n
ITS Helpdesk Office Location:<\/strong> [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Online Support:<\/strong> [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Contact:<\/strong> [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.24.0″ _module_preset=”default” background_enable_color=”off” custom_padding=”0px||0px||true|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”Open Sans||||||||” text_text_color=”#000000″ text_font_size=”18px” header_4_font=”Open Sans|600|||on||||” header_4_text_color=”#E71939″ custom_margin=”||0px||false|false” custom_padding=”||13px||false|false” global_colors_info=”{}”]<\/p>\n MFA Information:<\/strong><\/p>\n [\/et_pb_text][dsm_button button_one_text=”Setting Up CUNY Login MFA” button_one_url=”https:\/\/support.qc.cuny.edu\/support\/solutions\/articles\/15000116493-Setting-Up-CUNY-Login-MFA” button_one_url_new_window=”on” button_two_text=”QC Email and Microsoft 365 MFA Setup” button_two_url=”https:\/\/support.qc.cuny.edu\/support\/solutions\/articles\/15000126817-How-to-Access-QC-Email-and-Setup-Microsoft-365-Multi-Factor-Authentication-MFA-” button_two_url_new_window=”on” _builder_version=”4.27.4″ _module_preset=”default” custom_button_one=”on” button_one_text_size=”16px” button_one_text_color=”#FFFFFF” button_one_bg_color=”#0120A8″ button_one_border_color=”#0120A8″ button_one_font=”Open Sans|700|||||||” button_one_use_icon=”off” custom_button_two=”on” button_two_text_size=”16px” button_two_text_color=”#FFFFFF” button_two_bg_color=”#0120A8″ button_two_border_color=”#0120A8″ button_two_font=”Open Sans|700|||||||” button_two_use_icon=”off” button_two_custom_margin_tablet=”|||0px|false|false” button_two_custom_margin_phone=”|||0px|false|false” button_two_custom_margin_last_edited=”on|desktop” hover_enabled=”0″ custom_css_button_1=”text-decoration: none;” custom_css_button_2=”text-decoration: none;” global_colors_info=”{}” button_one_text_color__hover_enabled=”on|hover” button_one_text_color__hover=”#0120A8″ button_one_bg_color__hover_enabled=”on|hover” button_one_bg_color__hover=”#FFFFFF” button_one_bg_enable_color__hover=”on” button_one_border_width__hover_enabled=”on|desktop” button_one_border_width__hover=”2px” button_one_border_radius__hover_enabled=”on|hover” button_one_border_radius__hover=”3px” button_two_text_color__hover=”#0120A8″ button_two_text_color__hover_enabled=”on|hover” button_two_bg_color__hover=”#FFFFFF” button_two_bg_color__hover_enabled=”on|hover” button_two_border_width__hover=”2px” button_two_border_width__hover_enabled=”on|desktop” button_two_border_radius__hover=”3px” button_two_border_radius__hover_enabled=”on|hover” sticky_enabled=”0″][\/dsm_button][et_pb_divider color=”#A9A9A9″ _builder_version=”4.24.0″ _module_preset=”default” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” global_colors_info=”{}”][\/et_pb_divider][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”Open Sans||||||||” text_text_color=”#000000″ header_4_font=”Open Sans|600|||on||||” header_4_text_color=”#E71939″ global_colors_info=”{}”]<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ next_background_color=”#ffffff” _builder_version=”4.24.0″ _module_preset=”default” background_color=”#EFEFEF” top_divider_style=”slant2″ top_divider_color=”#FFFFFF” bottom_divider_style=”slant2″ global_colors_info=”{}”][et_pb_row _builder_version=”4.22.1″ _module_preset=”default” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_accordion open_toggle_text_color=”#000000″ open_toggle_background_color=”#FFFFFF” closed_toggle_background_color=”#FFFFFF” icon_color=”#E71939″ use_icon_font_size=”on” icon_font_size=”30px” _builder_version=”4.27.4″ _module_preset=”default” toggle_text_color=”#000000″ toggle_font=”Open Sans|600|||||||” body_ul_line_height=”1.1em” custom_margin=”||||true|false” custom_margin_tablet=”|20px||20px|true|true” custom_margin_phone=”|0px|||true|false” custom_margin_last_edited=”on|tablet” custom_padding=”0px||0px||true|false” hover_enabled=”0″ border_color_all=”#000000″ locked=”off” global_colors_info=”{}” sticky_enabled=”0″][et_pb_accordion_item title=”CUNYfirst Account Information” open=”on” _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”||5px||false|false” global_colors_info=”{}”]<\/p>\n <\/p>\n All students must claim their CUNYfirst account in order to register for classes, view and pay their bills, check final grades, sign up for CUNY A!ert, Use Blackboard, Degreeworks as well as other services. Once your account is activated, be sure to save your CUNYfirst Username<\/strong> <\/em>and your 8 digit CUNYfirst Empl ID<\/strong> <\/em>in a safe location.<\/p>\n Claim your account your CUNYfirst<\/strong> account by clicking here<\/a>.<\/p>\n Related Links:<\/strong><\/p>\n Not finding what you are looking for?<\/strong> View more of our CUNYfirst student solutions, by clicking here.<\/a><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Multi-Factor Authentication (MFA) Information” _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”||5px||false|false” custom_padding=”||||false|false” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]<\/p>\n <\/strong><\/p>\n CUNY MFA: Any application that uses the CUNY Login Single Sign-On (SSO) system will now require MFA. This includes both University-wide tools and college-specific platforms such as the following: Brightspace, Blackboard, CUNYfirst, Degreeworks, FreshService Ticketing System (ITS Service Desk, Financial Aid, Registrar), QC Navigate360, Yealink Telephone.<\/p>\n Outlook Email MFA: Related Links:<\/strong><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”AMS (formerly CAMS) \/ QC Username Account Information” _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”||5px||false|false” global_colors_info=”{}” open=”off”]<\/p>\n <\/p>\n All students entering Queens College must claim their AMS (formerly CAMS) \/ QC Username) account. Your QC Username (AMS) account allows you to access campus computers, Wi-Fi on campus (QWi-Fi), QC Mobile Print (QPrint), MyQC, obtain your QCard (College ID card), online parking applications and access other college web applications. Your Pin# for CAMS is the last six digits<\/strong> of your CUNYfirst Empl ID<\/strong>.<\/p>\n Claim your AMS (QC Username)<\/strong> account by clicking here<\/a>.<\/p>\n Related Links:<\/strong><\/p>\n Not finding what you are looking for?<\/strong> View more of our student solutions, by clicking here.<\/a><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Microsoft 365 \/ Office 365 \u2013 Students (CUNY Student Email)” _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”||5px||false|false” global_colors_info=”{}” open=”off”]<\/p>\n After claiming your CUNY Login account, all Queens College students have access to Microsoft 365 (M365), including their official CUNY student email. This email account is used for all official Queens College and CUNY communications.<\/p>\n Student email account and login<\/strong> Username (CUNY Login):\u00a0<\/span>John.Doe25<\/strong>@login.cuny.edu<\/strong><\/p>\n Password: Your CUNY Login password<\/p>\n Each student is assigned a Queens College and a CUNY-wide email address in the following formats:<\/p>\n John.Doe25@stu-mail.qc.cuny.edu<\/strong><\/p>\n John.Doe25@cuny.edu<\/strong><\/p>\n Messages sent to either of these addresses \u2014 and to any other CUNY student email addresses associated with the student \u2014 are delivered to the same Microsoft 365 mailbox.<\/p>\n For details on setting up your email, visit the\u00a0<\/span>Student Email Account webpage<\/a>.<\/p>\n<\/div>\n<\/div>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Brightspace” _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”||5px||false|false” global_colors_info=”{}” open=”off”]<\/p>\n <\/span><\/p>\n Brightspace from D2L is a cloud-based learning management system (LMS) that runs blended and fully online courses. It comprises three integrated platforms: learning environment, learning repository, and ePortfolio.<\/span><\/p>\n Click here to log in to Brightspace.<\/a><\/p>\n Related Links:<\/strong><\/p>\n Not finding what you are looking for?<\/strong> View more of our Brightspace student solutions, by clicking here.<\/a><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”QCard (the official ID of Queens College) Information” _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”||5px||false|false” global_colors_info=”{}” open=”off”]<\/p>\n <\/p>\n The new QCard\u2014Queens College ID card\u2014provides instant identification for members of the QC community and serves as a key card at buildings with secured doors. Every QC student and employee must have a QCard. The QCard must be carried at all times and presented to a Public Safety Officer or College Official upon request. To obtain a QCard, you must have a AMS (formerly CAMS) \/ Account Management System) account. If you do not have one, visit https:\/\/apps.qc.cuny.edu\/ams<\/a>. <\/span><\/p>\n For more QCard information, please visit the QCard webpage by clicking here<\/a>.\u00a0<\/span><\/p>\n Related Links:<\/strong><\/p>\n Not finding what you are looking for?<\/strong> View more of our student solutions, by clicking here.<\/a><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”CUNY Alert” _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”||5px||false|false” global_colors_info=”{}” open=”off”]<\/p>\n <\/p>\n CUNY Alert is the University emergency notification system that allows you to receive text, email, and\/or voice alerts of emergencies or weather-related closings on your campus. All CUNY students, faculty, and staff are automatically enrolled in the CUNY Alert system. By signing into CUNYfirst, you can choose your campus or office locations, phone numbers for voice and text messages, and\/or email addresses for emergency notifications delivered directly to you.\u00a0Visit the CUNY Alert website for more information.\u00a0<\/a><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Access DegreeWorks & Facts” _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”||5px||false|false” global_colors_info=”{}” open=”off”]<\/p>\n <\/p>\n Degreeworks is web-based planning tool to help students and advisors monitor student\u2019s progress towards their degree completion.<\/p>\n Click here to log in to DegreeWorks.<\/a><\/p>\n Related Links:<\/strong><\/p>\n [\/et_pb_accordion_item][\/et_pb_accordion][et_pb_accordion open_toggle_text_color=”#000000″ open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#EFEFEF” icon_color=”#E71939″ use_icon_font_size=”on” icon_font_size=”18px” disabled_on=”on|on|on” module_id=”qcard-qbucks” _builder_version=”4.27.4″ _module_preset=”default” toggle_font=”Open Sans|600|||||||” toggle_font_size=”22px” body_font_size=”15px” body_ul_line_height=”1.1em” border_width_all=”0px” border_color_all=”#000000″ border_width_bottom=”1px” border_color_bottom=”#A9A9A9″ disabled=”on” global_colors_info=”{}”][et_pb_accordion_item title=”Multi-Factor Authentication Instructions” open=”on” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Additional Resources:<\/strong><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Claim your CUNYfirst Account” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n All students must claim their CUNYfirst account in order to register for classes, view and pay their bills, check final grades, sign up for CUNY A!ert, Use Blackboard, Degreeworks as well as other services. Once your account is activated, be sure to save your\u00a0<\/span>CUNYfirst Username<\/strong>\u00a0<\/span><\/em>and your\u00a0<\/span>8 digit CUNYfirst Empl ID<\/strong>\u00a0<\/span><\/em>in a safe location.<\/p>\n Claim your account your\u00a0<\/span>CUNYfirst<\/strong>\u00a0<\/span>account by\u00a0<\/span>clicking here<\/a>.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How to obtain your QCard (the official ID of Queens College)” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n How to obtain your QCard (the official ID of Queens College)<\/strong><\/p>\n To obtain a QCard, you must have a AMS (formerly CAMS) \/ Account Management System account. If you do not have one, visit https:\/\/apps.qc.cuny.edu\/ams<\/a>.<\/p>\n You can submit a Photo online for your QCard. Click\u00a0here<\/a> to submit your photo online.<\/p>\n Photos must be submitted online and approved by ITS. Once your photo has been approved, your QCard will be printed out and dropped off at the Public Safety Office located at the Main Gate of Campus for pick up. You must bring photo IDs as proof of identification (e.g., a driver\u2019s license, a state-issued non-driver ID, or a passport) when picking up your QCard.<\/p>\n If you lose your QCard, there is a $10 replacement fee. Click\u00a0here<\/a>\u00a0for instructions regarding making an online payment. Online payment only accepts MasterCard and Visa.<\/p>\n To ensure the durability and validity of your QCard:<\/p>\n Once on campus, you will need to show your wellness check-approval confirmation email to gain access to campus and the QCard office. Public Safety staff will monitor the process and maintain social distancing protocols.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Activate your AMS (formerly CAMS) Account” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n All students entering Queens College must claim their AMS (formerly CAMS) \/ QC Username) account. Your QC Username (AMS) account allows you to access campus computers, Wi-Fi on campus (QWi-Fi), QC Mobile Print (QPrint), MyQC, obtain your QCard (College ID card), online parking applications and access other college web applications. Your Pin# for CAMS is the\u00a0<\/span>last six digits<\/strong>\u00a0<\/span>of your\u00a0<\/span>CUNYfirst Empl ID<\/strong>.<\/p>\n Claim your\u00a0<\/span>AMS (QC Username)<\/strong>\u00a0<\/span>account by\u00a0<\/span>clicking here<\/a>.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Claim your Office 365 Email\/Qmail” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Your Queens College Student email account is \u201cQmail.\u201d The sign-in format for Qmail is: firstname.lastnameXX@Qmail.cuny.edu<\/strong>\u00a0<\/span>(please note this username is the same username as your CUNYfirst account, however, it has a different extension at the end \u2013\u00a0<\/span>@Qmail.cuny.edu<\/strong>; CUNYfirst uses: @login.cuny.edu as the extension).<\/span><\/span><\/p>\n Your password is the same password as CUNYfirst.<\/span><\/span><\/p>\n To\u00a0<\/span><\/span><\/span>confirm access to your Queens College student email (@Qmail.cuny.edu)\u202f please follow this link to\u202f<\/span><\/span>log in now<\/span><\/span><\/a>, then send an email from that account (the recipient can be your own personal account).<\/span><\/span>\u00a0<\/span><\/p>\n Note: You must enter \u201c@Qmail.cuny.edu<\/strong>\u201d after your\u00a0<\/span>CUNYfirst<\/span>\u00a0<\/span>user ID<\/span>\u00a0in order to log in.<\/span><\/span>\u00a0<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Access Brightspace” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n How to Login to Brightspace (Student)<\/a><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Access DegreeWorks & Facts” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Degreeworks is web-based planning tool to help students and advisors monitor student\u2019s progress towards their degree completion.<\/p>\n Related Links:<\/strong><\/p>\n [\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.24.0″ _module_preset=”default” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.qc.cuny.edu\/its\/wp-content\/uploads\/sites\/16\/2024\/01\/pexels-cottonbro-studio-5076517-scaled.jpg” alt=”a persons hands on a keyboard” title_text=”pexels-cottonbro-studio-5076517″ url=”https:\/\/www.qc.cuny.edu\/its\/computer-labs\/” url_new_window=”on” use_overlay=”on” overlay_icon_color=”RGBA(255,255,255,0)” hover_overlay_color=”rgba(51,51,51,0.5)” module_class=”pa-button-over-image” _builder_version=”4.24.0″ _module_preset=”default” box_shadow_style=”preset2″ global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.qc.cuny.edu\/its\/wp-content\/uploads\/sites\/16\/2024\/01\/2024-01-05_11-16-12.png” alt=”computer, laptop and tablet” title_text=”2024-01-05_11-16-12″ url=”https:\/\/support.qc.cuny.edu\/support\/solutions\/articles\/15000021010″ url_new_window=”on” use_overlay=”on” overlay_icon_color=”RGBA(255,255,255,0)” hover_overlay_color=”rgba(51,51,51,0.5)” module_class=”pa-button-over-image2″ _builder_version=”4.24.0″ _module_preset=”default” box_shadow_style=”preset2″ global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" ATTENTION QC STUDENTS: Starting April 13, students’ new email addresses will be routed to a single mailbox. For information on what to do to set up your new account, visit the Students’ Email Accounts webpage.ITS Helpdesk Office Location:I-Building, Room 200 \/ Map LocationOffice HoursFax: 718-997-5678Online Support:Online Support support for students is available. QC Helpdesk Support […]<\/p>\n","protected":false},"author":105,"featured_media":15591,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"page_category":[],"wf_page_folders":[],"class_list":["post-4118","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.qc.cuny.edu\/its\/wp-json\/wp\/v2\/pages\/4118","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.qc.cuny.edu\/its\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.qc.cuny.edu\/its\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.qc.cuny.edu\/its\/wp-json\/wp\/v2\/users\/105"}],"replies":[{"embeddable":true,"href":"https:\/\/www.qc.cuny.edu\/its\/wp-json\/wp\/v2\/comments?post=4118"}],"version-history":[{"count":50,"href":"https:\/\/www.qc.cuny.edu\/its\/wp-json\/wp\/v2\/pages\/4118\/revisions"}],"predecessor-version":[{"id":16344,"href":"https:\/\/www.qc.cuny.edu\/its\/wp-json\/wp\/v2\/pages\/4118\/revisions\/16344"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.qc.cuny.edu\/its\/wp-json\/wp\/v2\/media\/15591"}],"wp:attachment":[{"href":"https:\/\/www.qc.cuny.edu\/its\/wp-json\/wp\/v2\/media?parent=4118"}],"wp:term":[{"taxonomy":"page_category","embeddable":true,"href":"https:\/\/www.qc.cuny.edu\/its\/wp-json\/wp\/v2\/page_category?post=4118"},{"taxonomy":"wf_page_folders","embeddable":true,"href":"https:\/\/www.qc.cuny.edu\/its\/wp-json\/wp\/v2\/wf_page_folders?post=4118"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
I-Building, Room 200 \/ Map Location<\/a>
Office Hours<\/a>
Fax: 718-997-5678<\/p>\n
<\/a>Online Support support for students is available.
QC Helpdesk Support Portal<\/a>
Online Support Hours<\/a><\/a><\/p>\n
Email:\u00a0support@qc.cuny.edu<\/a>
Submit a ticket via\u00a0Fresh Service<\/a><\/p>\n![\"Support](\"https:\/\/www.qc.cuny.edu\/its\/wp-content\/uploads\/sites\/16\/2023\/12\/chaticon.png\")
To access our chat support select the chat icon on the lower right hand corner of this page.<\/p>\n\n
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<\/strong>Multi-factor authentication is a simple way of protecting Queens College email accounts and CUNY login credentials by requiring users to provide more than just their username and password when attempting to log in.<\/p>\n\n
<\/strong>Multi-factor authentication adds a second layer of protection that requires our email users to prove their identity before they are granted access to their email account.<\/p>\n\n
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Students access email using their CUNY Login account, not the former QMail address.<\/p>\n\n
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