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Page Content Industry Specialized Training (IST)
Business & Technology Training
CompTIA
Internet Webmaster
Microsoft Certified IT Professional
Microsoft SharePoint
Project Management
Business & Technology Training
9CP-041
Microsoft Office 2010
Textbook: By Katherine Murray: ISBN-13: 978-0735626973
a. Working in Office 2010
b. Common Tasks in Office
c. Viewing and Editing Text in Word
d. Formatting in Word
e. Working with Special Content in Word
f. Working in Excel
g. Analyzing and Presenting Data in Excel
h. Creating a PowerPoint Presentation
i. Presenting a PowerPoint Slide Show
j. Working with Messages in Outlook
k. Organizing with Outlook
l. Customizing and Securing Office
36 hours
$2,100 • 3 credits
9CP-003
Microsoft SharePoint 2010 – End User
Textbook: By Robert Bogue: ISBN-13: 978-0-9824198-0-9
a. Collaborate on Projects
b. Discuss Ideas
c. Conduct Effective Meetings
d. Work Together on Content
e. Manage Lists
f. Manage Libraries
g. Use Outlook for Sharing
h. Conduct Surveys
i. Create and Customize Your MySite
j. Manage Personal Files and Information
k. Publish Web Content
l. Build Web Part Pages
36 hours
$2,100 • 3 credits
9CP-042
Project Management Body of Knowledge (PMBOK)
Textbook: By Kim Heldman: ISBN-13: 978-1118083215
a. Lesson 1: What Is a Project?
b. Creating the Project Charter
c. Developing the Project Scope Statement
d. Creating the Project Schedule
e. Developing the Project Budget
f. Risk Planning
g. Planning Project Resources
h. Developing the Project Team
i. Conducting Procurements and Sharing Information
j. Measuring and Controlling Project Performance
k. Controlling Work Results
l. Applying Professional Responsibility
36 hours
$2,100 • 3 credits
9CP-031
A+ Essentials
Textbook: By Quentin Docter, Emmett Dulaney and Toby Skandier: ISBN-13: 978-0470486498
a. Personal Computer System Components
b. Storage Devices, Power Supplies, and Adapters
c. Understanding Display Devices
d. Understanding Laptops and Portable Devices
e. Installing and Configuring Printers
f. Operating System Features and Interfaces
g. Installing and Configuring Operating Systems
h. Troubleshooting Theory and Preventive
i. Troubleshooting Operating Systems, Hardware, Printers, and Laptops
36 hours
$2,100 • 3 credits
9CP-033
Network+
Textbook: By Todd Lammle: ISBN-13: 978-1118137550
a. Introduction to Networks 1
b. The Open Systems Interconnection Specifications
c. Networking Topologies, Connectors, and Wiring Standards
d. The Current Ethernet Specifications
e. Networking Devices
f. Introduction to Internet Protocol (IP)
g. IP Addressing
h. IP Subnetting, Troubleshooting IP, and Introduction to NAT
i. Introduction to IP Routing
j. Routing Protocols
k. Switching and Virtual LANs (VLANs)
l. Wireless Technologies
m. Authentication and Access Control
n. Network Threats and Mitigation
o. Physical and Hardware Security
p. Wide Area Networks
q. Command-Line Tools
r. Software and Hardware Tools
s. Network Troubleshooting
t. Management, Monitoring, and Optimization
36 hours
$2,100 • 3 credits
9CP-006,
Business Analysis
Textbook: By Susan Weese: ISBN-13: 978-0470932902
a. Foundation Concepts
b. Business Analysis Planning and Monitoring
c. Enterprise Analysis
d. Requirements Management and Communication
e. Elicitation
f. Requirements Analysis
g. Solution Assessment and Validation
h. Underlying Competencies
36 hours
$2,100 • 3 credits
9CP-002
Microsoft SharePoint 2010 – Administration (Exam 70-668)
Textbook: Wiley ISBN: 978-0-470-64398-3
a. Planning the Logical Architecture
b. Designing the Physical Architecture
c. Integrating SharePoint with the Network Infrastructure
d. Planning for Farm Deployment
e. Planning the Security Architecture
f. Designing an Operations Strategy
g. Designing a Strategy for Business Continuity
h. Planning Service Applications
i. Planning a SharePoint Component Strategy
j. Planning Search Solutions
k. Planning Business Management Strategies
l. Planning an Upgrade and Migration Strategy
36 hours
$2,100 • 3 credits
9CP021
Internet Business Associate (Exam 1DO-51A)
Textbook: Internet Business Associate v1.0: Student Guide - ISBN: 0742329917)
a. Introduction to IT Business and Careers
b. Introduction to Internet Technology
c. Web Browsing
d. Multimedia on the Web
e. Databases and Web Search Engines
f. E-Mail and Personal Information Management
g. Internet Services and Tools
h. Internet Communication
i. Internet Security
j. IT Project and Program Management
36 hours
$2,100 • 3 credits
9CP-044
Project Time and Cost Management
Textbook: Ursula Kuehn: ISBN-13: 978-1567262964
a. Basic Concepts
b. The Integrated Process
c. Defining the Scope
d. Estimating the Cost and Duration of Work Packages
e. Balancing the Scope to the Budget
f. Understanding Workflow and How Work Packages Relate
g. Building a Network Schedule
h. Analyzing and Adjusting the Schedule
i. Analyzing Schedule Risk
j. Readdressing the Scope to Balance
k. Establishing a Performance Measurement
l. Collecting Cost and Schedule
m. Performing Earned Value Analysis
n. Steering Future Performance Back Toward the Baseline
o. Analyzing the Cost and Schedule Metrics of Deliverables
p. Archiving the Cost and Schedule Data for Continuous Process Improvement
36 hours
$2,100 • 3 credits
Disclaimer: The content of this industry specialized training (IST) website is designed and executed solely for corporate contract and industry courses. Only individuals associated with the above entity, by employment and/or job classification, are permitted to register for the programs listed above.
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Hours: (M-Fri) 9:30am-5:30pm
Bldg: Queens Hall Room: 105
Phone: (718) 997-5700
Fax: (718) 997-5723
Diane Gahagan
Director, Educational Programs & Corporate Training
Diane.Gahagan@qc.cuny.edu
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Queens College, CUNY|
65-30 Kissena Blvd.|
Queens, NY 11367-1597|
Phone: (718) 997-5000
Copyright
© 2004-
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