Staff Contact

Bursar Staff Contact Information

Bursar staff members are available via email and telephone during our normal office hours to assist students (contacts listed below). We aim to respond to all student inquiries within three business days.​​ When leaving a voice message or sending an email to staff, please be sure to include your first and last name and CUNY ID number.

For Financial Aid related concerns and inquiries, please either set up an appointment via Navigate, submit a support ticket via Fresh Service or contact Financial Aid via email at FinancialAid@qc.cuny.edu. 

 
​​​​If Your L​ast Name Begins With​ Bursar Staff ​C​​on​​tact​ Email​
A – G Nicole Fang Baoshan.Fang@qc.cuny.edu
H – M Monica Cardona Monica.Cardona@qc.cuny.edu
N – S Donna D’Alesio Donna.Dalesio@qc.cuny.edu
T – Z Martin Fleischer Martin.Fleischer@qc.cuny.edu

Refunds: The Bursar’s refund staff is prepared to assist you with questions relating to direct deposits and stop payment requests. For additional assistance on other refund-related matters, please contact the appropriate staff member, per the instructions below.

​Questions Relate​d To ​Contact ​Email
​Unapplied/Missing Financial Aid Financial Aid Office ​FinancialAid@qc.cuny.edu
​R2T4 Billing ​Reyni Moya ​Reyni.Moya@qc.cuny.edu

Campus-Based Refunds

Credit Card Refunds

​Refund questions on Financial Aid
payments already applied to student account (only)

 Refund Team QCRefunds@qc.cuny.edu

Third-party Payments, Outside Scholarships, Vouchers and Waivers: For assistance, please contact the appropriate staff member, per the instructions below.

​Questions Relate​d To ​Contact ​Email ​Telephone
​​3rd-party Contracts (Ch33, Para, etc.) ​ ​​Maline Ramsudh ​ ​Maline.Ramsudh@qc.cuny.edu ​ ​(718) 997-4561
​Cooperating Teachers​ James Pines James.Pines@qc.cuny.edu​ ​​(718) 997-4507
​Outside Scholarships Sandrani Lutchman Sandrani.Lutchman@qc.cuny.edu​​ (718) 997-4514
​CUNY Employee Waivers ​​Martin Fleischer ​ Martin.Fleischer@qc.cuny.edu​​​ ​(718) 997-4501​

Miscellaneous: For assistance, please contact the appropriate staff member, per the instructions below.

​Questions Rela​te​d To​ ​Contact ​Email ​​Telephone
​1098-T’s Donna D’Alesio​ Donna.Dalesio@qc.cuny.edu ​​(718) 997-4534
​Nelnet Payment Plan ​James Pines ​James.Pines@qc.cuny.edu ​(718) 997-4507
​Collection Agency ​Glen Olvina ​QCcollect@qc.cuny.edu N/A