Students walking through the Queens College campus.
Students walking through the Queens College campus.


The Immigrant Student Support Initiative is an entity within the office of the Vice President for Student Affairs & Enrollment Management at Queens College. This initiative is in alignment with the goals of the City University of New York’s (CUNY’s) centralized office for Undocumented and Immigrant Student Programs.

Available Services

The Immigrant Student Support Initiative at Queens College offers robust services to students, regardless of their immigration status. The initiative focuses on advocating for and empowering students with varying immigration statuses, including, but not limited to, undocumented, Deferred Action for Childhood Arrivals (DACA), asylum-seeking, Temporary Protect Status (TPS), refugee, permanent residents, pending changes, and those that live in mixed-status families. Below is a list of available services.

Application Support: The Immigration Student Support Initiative provides limited assistance to prospective immigrant students with the undergraduate and graduate application process. Specifically, we aim to equip students with an understanding of the application process relating to their immigration status, granting students the necessary knowledge to safely and successfully complete their applications.

Guidance Accessing In-State Tuition: The Immigration Student Support Initiative aids eligible immigrant students in securing in-state tuition rates. We help students on a case-by-case basis to determine their eligibility status for the resident tuition rate and assist with any action that may be required.

Assistance Understanding Financial Aid: The Immigration Student Support Initiative examines students on a case-by-case basis, determining if they are eligible to apply for financial aid. If a student is eligible for federal student aid, we direct them to the Free Application to Federal Student Aid (FAFSA) and offer limited assistance with the application. For students ineligible for federal student aid, we determine if they may receive New York State financial aid through the New York State Senator Jose Peralta Dream Act. If students are eligible, we offer guidance on the application process, answer any questions students may have, and assist with troubleshooting applications if necessary. 

Help Identifying Scholarships: To make up for the limited financial aid options available to immigrant students, the Immigration Student Support Initiative helps identify potential internal, local, state, and national scholarships available to undocumented and immigrant students.

Information on Professional Development & Service-Learning Opportunities: Students in the immigrant community have limited access and authorization to work opportunities. To assist, the Immigration Student Support Initiative attempts to connect students with professional development and service-learning opportunities available to the immigrant community.

Providing Referrals to Expansive Resource Networks: Beyond the direct services previously listed, the Immigrant Student Support Initiative focuses on connecting students with larger resource networks. The expansive resource network available to students includes services offered by other administration offices at Queens College, CUNY Programs, local nonprofits, and state agencies. Examples of potential referrals revolve around the need for legal expertise and mental health resources. 

Office Information

Queens College
65-30 Kissena Boulevard
Flushing, New York 11367
Office: King Hall, Room 213
Campus Map

Office Hours

Monday: 1:00 PM – 5:00 PM
Tuesday: Virtual
Wednesday: 9:00 AM – 4:30 PM
Thursday: Virtual
Friday: 9:00 AM – 5:00 PM

Contact Information

Phone: 718-997-3990

Staff Information

Jennifer L. Jarvis
Vice President
Student Affairs & Enrollment Management

Ethan Jenkins
Program Coordinator

Javette Smallwood
TheDream.US Liaison 

Jan Heli Bautista
Administrative Intern

Stay in Touch!

Schedule an Appointment!

Join Our Email List!

If students are interested in receiving up-to-date information on services, resources, scholarships, and support available to the immigrant community, please click here and join the Queens College Immigrant Student Support Initiative email list.

Joining the Queens College Immigrant Student Support Initiative email list ensures that students quickly receive information that will enhance their academic journey at Queens College!

Schedule an Appointment!

Current Queens College students may schedule in-person or virtual appointments with the Immigrant Student Support Initiative by logging into Navigate. The Navigate login page is available here.

After logging into Navigate, students must select “Student Affairs” as the care unit. The tag “Immigrant Support” is on our available services.

Prospective Queens College students may schedule in-person or virtual appointments via Calendly by clicking here.

If students are unavailable during the provided times, they may contact us and arrange a different meeting time.

President Wu's Letter to the Immigrant Community

Dear Queens College Community:

Queens College has always embraced and will continue to uplift our goal of supporting students from all backgrounds. Our ambitious and talented students join our community to pursue higher education with the intention of improving their lives and serving their local communities. This goal is represented by Queens College’s motto, “Discimus ut serviamus,” We learn so that we may serve. It is a privilege for us to work daily with our diverse student body, which has roots in approximately 145 countries. We also welcome faculty and staff who bring international perspectives to the learning process, which is crucial in fostering an environment of inclusivity and diversity. Our immigrant heritage is not only part of our nation’s history but also the best hope for its future.

The development of the Queens College Immigrant Student Support Initiative is a necessary endeavor to fulfill the lasting promise of our institution to those in the immigrant community. This initiative at Queens College is offered alongside programs that are available through The City University of New York (CUNY). Working in affiliation with the CUNY Immigrant Student Success Office, the Queens College Immigrant Student Support Initiative manifests a broader foundation of support for students. We pledge to continue to implement support initiatives for all members of our community, to the best of our ability, and in cooperation with our government, institutional, and community partners.

Students in the immigrant community who need assistance should start by visiting the Queens College Immigrant Student Support Initiative website. Students may also email or call 718-997-5500.


Frank H. Wu

The CUNY Office for Undocumented & Immigrant Student Programs

Recently, the City University of New York (CUNY) launched the Office for Undocumented & Immigrant Student Programs, a new CUNY Central department. The Queens College Immigrant Student Support Initiative’s goals align with the CUNY Office for Undocumented & Immigrant Student Programs. For more information on this new CUNY Central department, please visit their website.

CUNY Citizenship Now

The CUNY Citizenship Now program is the largest university legal assistance program in the United States, providing free and confidential citizenship and legal services. The CUNY Citizenship Now program services are available to all New Yorkers! For more information on the CUNY Citizenship Now program, please visit their website. To schedule an appointment with an immigration adviser, please click here. For available CUNY Citizenship Now! office locations, please visit Contact – Citizenship Now! (

CUNY Initiative on Immigration & Education

The City University of New York Initiative on Immigration & Education (CUNY-IIE) creates opportunities for educational stakeholders to learn from immigrant students, families, and educators directly impacted by restrictive immigration policies and educational inequality. For more information on CUNY-IIE and available resources, please visit their website.

The Citizenship Project

The New-York Historical Society has partnered with CUNY Citizenship Now! to provide The Citizenship Project. The Citizenship Project offers free classes, both online and in-person, for permanent residents to prepare for the United States Citizenship and Immigration Services naturalization exam. The interactive program covers all 100 questions and includes preparation for the naturalization interview. For more information on The Citizenship Project and the dates of upcoming classes, please visit their website. If you have questions regarding the Citizenship Project, you may email them at or call them at (212) 873-3400 ext. 511.

TheDream.US Foundation & National Scholarship

TheDream.US Foundation provides scholarships to undocumented students seeking an affordable college education. TheDream.US National Scholarship is available to undocumented students entering Queens College as freshmen, students transferring to Queens College from community colleges, and current Queens College students. For more information on TheDream.US national scholarship, please visit their website.