The Billing Process
An email will be sent to the student’s Queens College email account informing them of the due date of their bill, based on their initial date of registration. This notice will direct the student to CUNYfirst to view the semester’s bill and advise them to review the Bursar Information Letter for detailed information.
Each semester’s Bursar Information Letter, available on the Bursar’s website, contains the following:
– Payment Due Dates: indicates when payment is due at the college
– Liability Schedule: indicates tuition/fee liability based on when courses are dropped/withdrawn
– Payment Options: includes online, payment plan, and in-person options
Once registered, the student has assumed financial responsibility. The student is responsible for identifying their due date, and making sure their bill is paid by the due date. If the student chooses not to attend, courses must be dropped before the first official day of the term. Failure to do so automatically entails a financial obligation based on the liability schedule posted in the semester’s Bursar Information Letter.
BEWARE- Add/Drop and Swapping of Classes and Tuition Charges
– Swapping is the dropping of one course and the adding of another course of the same number of credits, and cost within a seven-day period during the percentage liability period. This function allows for the student to add/drop during the liability period without incurring a percentage liability. Only an $18 change of program fee will be incurred.
– Summer session – There are four sub sessions in Summer Session (4W1, 6W1, 4W2, 6W2). Swapping courses between classes in different sub sessions will incur tuition percentage liability charges.
– Students who drop/swap or withdraw from a previously swapped class are liable for a percentage charge based on the liability schedule. For example:
- You registered for ART 100
- You swapped ART 100 for ART 201(on/after the first day of the term) during the percentage liability period
- You dropped or withdrew from ART 201 or swapped ART 201 for ART 202 (on/after the first day of the term) during the percentage liability period
Result: You are now responsible for a percentage charge for ART 100 and ART 201.
– Multiple Class Changes may result in several tuition liability charges.
Cancellation for Non-Payment
Failure to pay a tuition/fee bill by the due date listed in that semester’s Bursar Information Letter may result in the cancellation of the student’s registration for the semester.
Students who are cancelled for non-payment may have an opportunity to re-register using CUNYfirst, however, the courses/sections a student was originally registered for are often no longer available after cancellation occurs.
For the purpose of cancellation only, anticipated aid, when visible on the student’s account, will hold the student’s registration.
Students with outstanding debts for any tuition, fees, housing, parking violations, breakage, emergency loans, etc. that are past due will have holds placed on their registration, transcripts, grades, and diplomas.
Return of Unearned Military Tuition Assistance
Specific to qualifying service member students receiving Department of Defense tuition assistance, Queens College complies with the Department of Defense’s policy relating to unearned tuition assistance. When a service member student’s course(s) is cancelled by Queens College or the service member student does not attend the term session, 100% of the Tuition Assistance payment received will be returned to the Department of Defense. When a service member student drops/withdraws from courses, Queens College unearned Tuition Assistance received is returned directly to the Department of Defense on a prorated basis based on when a service member student officially drops/withdraws from a course(s).
Before dropping or withdrawing from a course, please consult with the School Certifying Official (718-997-3033) or visit the Office of Veteran Support Services located in Student Union, Room 320 to determine the impact on your military Tuition Assistance and potential repayment obligations.
In instances when a Service member stops attending due to a military service obligation, Queens College, in compliance with the DOD policy, will work with the affected service member to identify solutions that will not result in a student debt for the returned portion.
Students who have not made full payment on tuition, fees, and other college bills whose account is sent to a collection agency, will be responsible for all collection costs, including agency fees, attorney fees, and court costs, in addition to whatever amounts are owed to the college.
In addition, non-payment or a default judgment against a student account may be reported to a credit bureau and be reflected in the student’s credit report.