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From: Office of the Provost
Subject: Course Registration in CUNYfirst, Extension of Refund and Fee Deadlines

Dear Students,

As you may well be aware, the CUNYfirst registrations system has recently been difficult to access, but is up and running now. While we are hopeful that these difficulties are resolved, the college has taken steps to assist students who need to add or drop courses, as described below.

In addition, CUNY is extending the 100% tuition refund date to the close of business on Wednesday, September 3. This applies to tuition and any fees that would have been partially or completely refunded due to a change in enrollment. Students will not be charged a late registration fee or change of program fee until Thursday, September 4, when the 50% refund policy will be in effect.

If you continue to experience difficulties with CUNYfirst, you may visit the One Stop Center in the Dining Hall, or Advising Center representatives in the computer lab in Kiely Hall, Room 236, to record your add/drop requests on a paper form. The Office of the Registrar will enter these requests in the order received, and will contact you to let you know if they were able to register you in the requested sections. Registration may not be possible in sections that have reached their enrollment cap or have other unmet requirements or prerequisites. Check to see which courses are at or near their enrollment limits. For courses requiring departmental approval, please visit that department’s office.

Thank you for your understanding.

Welcome to CUNYfirst!

CUNYfirst stands for City University of New York Fully Integrated Resources and Services Tool and for Queens College it means a massive upgrade in how we'll do things in the future. New CUNYfirst processes in Student Administration, Human Resources and Finance will change how we do everything from registering for classes to paying our bills.

This website was developed to be your first-point of contact for all things CUNYfirst. If you have not yet done so, now is the time to claim your accounts.

Arrow Claim your QC Username

Arrow Claim your CUNYfirst Account

Please be sure to check back often as we will be updating the content of the site daily. Should you need help, on this site are frequently asked questions as well as phone numbers and email addresses you can use for assistance. And if you have any feedback or suggestions for us, please email them to


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