Navigate Up
Sign In

Login to ...

A-Z Index
Home > Information Technology > Client Services
Client Services

The Office of Information Technology (OIT) Client Services division at Queens College is comprised of the following areas:

Computer Labs

The OIT Computer Labs manage classroom labs for instructional purposes. Each lab is equipped with one or more technology enhancements such as:
  • Video Projection
  • Plasma displays
  • Classroom management software (Genesis or Synchroneyes)
They also provide open labs for QC students to use in the I Building, Powdermaker Hall, Kiely Hall, and the Science Building.

Help Desk

The OIT Help Desk provides technology support to Queens College students, faculty, and staff. They respond to issues regarding:
  • Hardware/software problems
  • Virus removal
  • Software updates
  • QC Username & Email
  • CUNYfirst
  • Citizen CUNYPortal
  • QC wireless access

For assistance, you can visit the Help Desk in Dining Hall 151, call them at 718-997-4444, or email them at

Training & Technology Solutions

The OIT Training & Technology Solutions office provides workshops to QC faculty, staff, and students. Topics may vary on a monthly basis, but usually consist of:

  • Microsoft Office
  • CUNYfirst
  • Customer Service
  • PII & Security Awareness 
  • and more...

For more information about any of the workshops, call them at 718-997-4875 or email them at


 Office Information

Hector Jacome
Director of Client Services
Location: I Building, Room 121
Phone: 718-997-3557

Email: Hector.Jacome@

Stay Social at QC YouTube Facebook Twitter Gray Bar Calendar MyQC QC Mobile CUNY first Blackboard QC Bookstore

Click each division to view a complete list of its departments

Adult Collegiate Education | English Language Institute | Professional & Continuing Studies
Summer Session | Weekend College | Winter Session

Resources for Combating Sexual Harassment/Sexual Assault (Title IX)

Queens College is CUNY
DirectionsMap/Directions  |  Emergency Preparedness  |  Working at QC  |  Student Consumer Info  |  A-Z Index  | 
Queens College, CUNY | 65-30 Kissena Blvd. | Queens, NY 11367-1597 | Phone: (718) 997-5000 Copyright © 2004-