Welcome

The O.C.T. Helpdesk provides technology support for Queens College students, faculty and staff.  We respond to requests regarding QC User ID, Lotus Notes Email,  CUNY Portal access, connecting to the QC wireless network and other issues related to O.C.T. services.

We provide on site support for computer equipment at faculty/staff offices located on campus via our ticketing system.

Please visit our Helpdesk website at https://helpdesk.qc.cuny.edu to view FAQs or to log into our self-service portal where you can search for technology related answers or open a ticket.

You can reach us by phone at our support line (718) 997-4444 or visit our walk up service desk in the Dining Hall room 151 during regular hours.