Navigate Up
Sign In
A-Z Index
Home > Information Technology > Help Desk
Help Desk

OIT Help Desk

The OIT Help Desk provides technology support to Queens College students, faculty, staff and guests

Help Desk respond to issues regarding:

    • QC Username
    • MyMail (Faculty & Staff)
    • Office 365 (Students)
    • CUNYfirst
    • Citizen CUNYPortal
    • QC wireless access
    • Hardware (QC owned equipment only)
    • Software (QC installed)
    • Virus removal
    • Computer updates

Technical support for all QC students, faculty, and staff is provided via the following:

All service desk tickets are managed by our Call Management System (CA Service Desk). Customers will be given a call number, followed by an email with the call details once the request for service is entered in the system. ​​​​​​

***All new students, faculty, and staff need to make sure they claim all their accounts***

*Please note that Office 365 is only available for current QC students*

CUNYfirst_L9.gif CAMS_L9.gif

CUNYPortal_CitizenCUNY.png  office_365.png

Have you recently visited the Help Desk? Let us know how we are doing!


 Office Information



Location: Dining Hall 151 
Phone: 718-997-4444 
Fax: 718-997-3198
Sergio Cruz  
Help Desk Manager 

Location: Dining Hall 155 
Phone: 718-997-4444
        HELP DESK HOURS   Spring  2017

  Monday - Thursday 9:00am  to 10:00pm
  Friday 9:00am  to 5:00pm​
  Saturday - Sunday 9:00am  to 1:00pm​
​ Friday 9:00am  to 5:00pm
 Saturday & Sunday  9:00am  to 1:00pm

 Related Links

Stay Social at QC YouTube Facebook Twitter Gray Bar Calendar MyQC QC Mobile CUNY first Blackboard QC Bookstore

Roll over each division to view a complete list of its departments
Adult Collegiate Education | English Language Institute | Professional & Continuing Studies
Summer Session | Weekend College | Winter Session

Queens College, CUNY | 65-30 Kissena Blvd. | Queens, NY 11367-1597 | Phone: (718) 997-5000 Copyright © 2004-