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Job Description
  Job Title: Assistant Vice President for the Office of Information Technology/ Chief Information Officer (CIO)
  Job ID: 17600
  Department: Office of Information Technology
  Location: Queens College

​Queens College (part of The City University of New York system) is an engine of social mobility, a public institution serving New York City’s highly diverse and global population.  The College is celebrating its 80th anniversary of transforming lives and building futures.  Our 19,000 students realize their potential through our undergraduate and graduate degrees, honors programs, and experiential learning opportunities (including internships, service learning, and research).  Located in the heart of Queens, at the crossroads of public higher education and the NYC workforce, Queens College graduates the most teachers, counselors, and principals in the NY metropolitan area, has more computer science students than any NYC college, the third largest business and accounting program of any school in NY State, and renowned programs in the fine and performing arts, humanities, social sciences, and STEM.
Reporting directly to the Vice President for Finance and Administration, the Assistant Vice President for the Office of Information Technology is the Chief Information Officer for the College and provides leadership for information technology resources and services in support of the College's academic mission and related administrative tasks. The AVP/CIO works in conjunction with the President, Vice Presidents, Assistant Vice Presidents, Deans, and other campus leadership to plan, assess and set the direction for all matters involving computer technology. S/he is responsible for the planning, operation and maintenance of the institution’s complex technology environment. Responsibilities include oversight of academic and administrative computing, IT security, telecommunications, hardware asset management, software asset management, information services, application development and support , IT operations, shared services, network operations, faculty and staff help desk support services, student technology support services, OIT policy development and publication, and talent management including staff recruiting, staff evaluations, training and career development.

The AVP/CIO oversees the management of various hardware, software and cloud-based technologies, i.e., storage services, IT disaster recovery operations, mobile technologies, setting up and maintaining a secure digital infrastructure, maintenance and operations of college data centers, building management system interfaces and security, computer labs, reprographics operations, QC Incubator support, mail distribution, and emergency management support and vendor management.  In addition, the AVP/CIO works closely with the Office of Facilities Management to provide for coordination and effective implementation for large and small physical plant improvements.

The AVP/CIO establishes standards and policies and manages the necessary infrastructure to facilitate the exchange of information and ensure appropriate security, connectivity, and interoperability for all centralized and de-centralized networks based on ITSM best practices and enforcement of CUNY IT security policies. The Office of Information Technology supports the Vice President of Finance and Administration’s coordination and implementation of the college’s strategic plan goals and objectives and works to support the College’s use of CUNY’s Enterprise Resource Planning system, CUNYfirst. 

The AVP/CIO provides leadership in the use of information technology that supports both the short and long term goals of the college by researching, recommending, and implementing technologies that support teaching, learning, research and administrative functions. Working in concert with the Information Technology Advisory Committees (ITACs) for Academic and Administrative Computing, the AVP/CIO will obtain input and support for establishing IT priorities, direction and policies in support of student success, faculty enrichment, administrative efficiencies, and collaborations across the College and CUNY. The AVP/CIO will work closely with the Office of Communications and Marketing to ensure that the College’s internet, video, social media and cloud-supported technologies meet the communication needs of the College.

The successful candidate will oversee and assess the operations, planning and customer-focused service delivery of faculty and staff user support services while ensuring efficient utilization of available resources and a high quality of customer service.
Duties will include managing various reporting requirements regarding the IT environment for CUNY, government agencies, professional and accreditation bodies, annual audits, annual performance plans, assistive technology assessments, IT security attestations, GASB 51 reporting, internal control assessments, and PCI compliance reviews. In addition, the candidate will be a member of the President’s Extended Cabinet and President’s Council and represent the College as a member of the IT Steering Committee. The AVP/CIO serves on various CUNY working groups, committees and initiatives, as required.

The candidate will oversee a staff of full-time and part-time employees, and have fiscal responsibility and accountability for the student tech fee budget and OIT tax levy budget’s planning, administration and reporting.


​This position is in CUNY's Executive Compensation Plan.  All executive positions require a minimum of a Bachelor's degree and eight years' related experience.


​•    Five years of demonstrated administrative management experience in most or all of the following areas: enterprise resource planning (ERP) systems, learning management systems, file server and networking infrastructure, application software development,  network, computer and data security and related issues, technical training, micro-computer installation and maintenance, user support services, computer labs, and policy development regarding information services for students, faculty, and staff. •    Experience with computing, networking, and instructional technologies systems in a university environment.
•    Experience with PeopleSoft, Course Management Systems (Blackboard), Sharepoint and Web Content Management Systems.
•    Demonstrated ability to lead and to develop leaders, as well as the ability to project a strong positive image of the College with parents, students, faculty, staff, and others.
•    Excellent writing, speaking, and interpersonal skills. The ability to work effectively and collaboratively within a large, complex university system and to negotiate with a wide range of constituencies. 
•    Demonstrated experience managing IT teams of 10 or more in a complex organization.
•    The ability to develop knowledge of, respect for, and skills to engage with those of other cultures and backgrounds.


​Salary commensurate with education and experience.
CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development.  We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off.  Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.


​If you are viewing this job posting on any website other than CUNYfirst, please follow the instructions below:
- Go to and click on "Employment"
- Click "Search job listings"
- In the box under "What", enter "17600"
- Click on "Assistant Vice President for the Office of Information Technology/ Chief Information Officer (CIO)"
- Click on the "Apply Now" button and follow the instructions.

Please note that the candidates must upload a cover letter describing related qualifications and experience, resume, and the name and contact information of three (3) professional references as ONE DOCUMENT in any of the following formats:  .doc, .docx, or .pdf format.

**Please use a simple name for the document that you uploaded, for example:  JDoeResume.  Documents with long names cannot be parsed by the application system.


Open until filled with review to begin November 15, 2017

Visit the CUNY website to apply!
CUNY offers a comprehensive benefits package to employees and eligible dependents based on the job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.
The City University of New York is an Equal Opportunity Employer which complies with all applicable laws and regulations, and encourages inclusive excellence in its employment practices.
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