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Problems to Avoid

Avoiding Problems

Contact the Queens College Financial Aid Office if there is anything you don't understand about your aid.

General cautions

  • Don't pay anyone to complete and file your aid application for you. Fill out as much as you can, and if you are having problems, ask us for help. If you get to a website that requires payment, you have reached the wrong website; try again.
  • Don't pay to find scholarships. Many free tools will be just as successful.
  • Be careful about credit card and cell phone offers. Be sure you know what you're getting into, and if you choose to take the plunge, use them cautiously and wisely.

Your applications

  • File early every year--in the spring of each year for the coming academic year (summer/fall/spring).
    Follow application instructions and definitions carefully, especially those related to dependency and whose income should be reported. Answer all questions; don't leave blanks.
  • Use actual income information; don't guess.
  • Check with us after you receive your Student Aid Report (SAR); we want to be sure you understand what will happen next as a result of this evaluation of your financial need.
  • If the processor is waiting for signatures or clarification, respond immediately.
  • If you receive a letter from us requesting additional documentation or clarification, please respond to us immediately as well.
  • If there are any drastic changes in your family's financial situation, file your FAFSA the regular way. When you receive your SAR, bring documentation and discuss the change with a financial aid counselor.

Registration and billing

  • Be sure you understand the college's procedures related to registration, bill due dates, residency documentation, and permits, and to financial aid awards, payments, and change of program. Every college does things differently.
  • If aid you are expecting to cover your tuition and fees bill doesn't appear on that bill, contact the Financial Aid Office IMMEDIATELY!
  • If you have registered and/or filed for aid at another school, be sure you officially drop your classes and cancel your aid there.

Aid eligibility

Read our New York State Aid Advisement Alert.

  • Formally declare your major early with the Registrar's Office if you are an undergraduate. If you reach junior status without declaring a major, you may lose financial aid. Forms are available in the Registrar's Office.
  • Be sure that all courses and credits you want to count toward your eligibility for any New York State aid are needed for your degree.
  • Before taking any retroactive actions or adjusting your program, check with us to be sure of the effect of those actions on your financial aid, both current and future.
  • If you plan to go on permit or study abroad, ask a financial aid counselor to be sure of the impact on your aid, and what you may need to do before you go.
  • When you move, notify the Registrar's Office and the Financial Aid Office (and the Perkins Loan coordinator if you received a Perkins Loan) immediately.
  • If you have previously received loans with us or at any other school, keep track of them and their repayment requirements carefully. Be sure needed deferments, cancellations and address changes are filed with each lender.
  • Keep your grades up. Although financial aid here is awarded based on financial need, there are academic standards specifically related to payment and continued receipt of your aid.


 Office Information


Effective Monday, April 16th, the Office of Financial Aid Services will be relocating to the Registrar's Office located on the first floor of Jefferson Hall.

Office Hours:
Mondays - Thursdays: 9:00 am - 6:00 pm
Fridays: 9:00 am - 1:00 pm

Location:  flirst floor of Jefferson Hall
Phone: 718-997-5102
Fax: 718-997-5122 

The Office of Financial Aid Services uses email as our official method of communication.  In order to assure that you receive all communications related to your application, please make sure the e-mail address that you provided on your application is correct.  Please add Queens College to your address book to avoid e-mails from being sent to spam folders.

College Codes
FAFSA College Code - 002690
TAP College Code - 1416

Our Mission Statement

  • NEWS
  • 2018-2019 - Important Dates & Deadlines
    • ​​Students who need to submit additional documentation for their 2018-2019 financial aid, we will begin to accept documentation starting Monday, April 23rd.
    • The Excelsior Scholarship application for 2018-2019 is available from 9:00 am, March 26, 2018 til 11:59 pm, July 23, 2018.

  • Spring 2018 - Important Dates & Deadlines
    • The Excelsior Scholarship application for the Spring 2018 semester was December 4th, 2017​.  If you first received the award in the fall term of the current academic year, no additional action is needed for the spring term.  
    • The last day to add courses was February 2, 2018. Your registration as of February 2nd will be used to determine your maximum financial aid eligibility for the semester (grants, loans and work-study).
    • February 16, 2018, was the last day to declare a major for TAP/APTS eligibility for Spring 2018.
    • March 2, 2018, is the last day to apply for APTS.
    • May 4, 2018is the last day to apply for a direct loan.
  • Fall 2017 - Important Dates & Deadlines
    • Th​e last day to add courses is August 31, 2017Your registration as of August 31st will be used to determine your maximum financial aid eligibility for the semester (grants, l​o​ans, and work-study).
    • September 14thwas the Last day to declare a major for TAP/APTS eligibility for Fall 2017.
    • September 29th, was the last day to apply for APTS.
    • December 8th, was the last day to apply for a Fall only loan.




 Applying for Financial Aid


 Useful Telephone Numbers


FAFSA Application Status 1-800-433-3243

FAFSA Technical Assistance 1-800-433-3243
NYS TAP Processing/Status 1-888-697-4372
Direct Loan Inquiries 1-800-848-0979
Selective Service 1-847-688-6888
Internal Revenue Service 1-800-829-1040
TuitionPay Payment Plan 1-800-635-0120

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