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Information Technology


 Office of Information Technology Services

While the Queens College community shelters in place, the Office of Information Technology Services is still here to help. This webpage is a work-in-progress, we continue to add resources and information as we receive them.

We are ITS. We are here to help.

Contact Us

  • Browse Knowledge Base- Need an answer fast? Check out our latest IT knowledge base articles​ 
  • Ticket Submission - Submit a ticket. Provide a detailed description and your EMPLID if available. Customers will be given a ticket number, followed by an email with the ticket details once the request for service is entered into the system 
  • Via Live Chat - Cli​ck Live Chat Support at the top right of this page 
    • ​Hours: Monday-Thursday: 8:00am - 10:00pm; Friday: 8:00am - 5:00pm *No Weekend Chat Support 
  • Via Phone- Call us at (718) 997-4444 
    • ​Hours: Monday-Friday 8 AM-5 PM
  • Via Email- Please email us at​


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Accounts & Access


Help Desk

Network & Voice Services

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Tech Fee

Classroom Technology

Digital Media Production

I.T. Security


 Office Information

IT Project Manager: Syed Ali
Office: I-Building 126
Phone: (718) 997-3018
Fax: (718) 997-5678


 Live Chat

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