Navigate Up
Sign In
QC Home Page QC Home Page
A-Z Index
Home > Information Technology
Information Technology


 Connecting to Network Drive


Connecting to Network Drive (PC): Click Here

Connecting to Network Drive (Mac): Click Here


 VPN Information



The QC VPN (Virtual Private Network) allows an off campus computer to operate as if it were on the QC campus network allowing for access to on-campus resources. Using the QC VPN is the only way to remotely access Queens College systems. 

If your computer at work is a PC, follow these directions FIRST: Click Here

If your computer at home is a PC, follow these directions: Click Here


​If your computer at home is an Apple, follow these directions: Click Here​


If your computer at work is an Apple, follow these directions FIRST: Click Here

If your computer at home is a PC, follow these directions: Click Here


​If your computer at home is an Apple, follow these directions: Click Here 


 Distance Learning Links



 Connect to CUNY via Webex

Short-term WebEx Meeting and WebEx Teams licenses are available to all CUNY students, faculty and staff to help with online learning and virtual meetings during the spring 2020 COVID-19 outbreak. These licenses will expire on June 7, 2020. 

 Blackboard Updates

​Contingency plan to temporarily disable specific Blackboard Collaborate features to sustain unprecedented global adoption
Updated March 14, 2020
As the COVID-19 (Coronavirus) global pandemic continues to unfold, many institutions around the world are leveraging Blackboard Collaborate to support blended and fully online instruction. We are grateful that our virtual classroom capability is helping the broader educational community maintain continuity of instruction during this challenging time for instructors and students.
We have been carefully monitoring Collaborate as more schools and organizations increase their use, and we have already taken specific measures to optimize its reliability.  In the coming weeks, we are projecting an unprecedented increase in the use of Collaborate in different regions around the world. Out of an abundance of caution, and in order to maintain the highest continuity of service possible, we have made the decision to disable specific features that can impact overall system stability. These features are:
  • Timer (a countdown timer that helps with classroom time management)
  • Chat typing indicator (a visual indicator that someone is typing but have not yet completed their thought. The chat feature itself will still be available.)
  • Netstats indicator (a visual indicator of connection quality next to each user)
  • Reducing the number of video thumbnails from 4 to 2 (this is the maximum number of thumbnails visible in the grid view)
We believe that the removal of these features will not significantly impact the overall Collaborate user experience, which will still include video, screen sharing, chat, a virtual whiteboard, and other favorite features. We believe that disabling them is in the best interest of our global client community. Consistent, reliable service is our top priority. We expect to reinstate these features once we have more information about how the system is performing and we continue to make improvements.
In addition to disabling the features above, we will be temporarily disabling or reducing the following administrator-level functionality in Collaborate.
  • Recording transcoding (this includes generating several renditions of a recording file, which is not necessary for the playback of a Collaborate recording).
We plan to disable this functionality on Saturday, March 14, 2020, in the evening Eastern Daylight Time.
As we continue to monitor the performance of Collaborate in the coming weeks, and in the interest of prioritizing system stability over all else, we may take similar actions for other capabilities. If this situation arises, we will notify our clients in a similar manner to this message.


 Live Chat

Report an I.T. Security Incident
Knowledge Base Library
Provide Feedback

 I Want To...

Stay Social at QC YouTube Facebook Twitter Gray Bar Calendar MyQC QC Mobile CUNY first Blackboard QC Bookstore QC Campus Store Gray Bar QC Wows!

Click each division to view a complete list of its departments

Adult Collegiate Education | English Language Institute | Professional & Continuing Studies
Summer Session | Weekend College | Winter Session

Resources for Combating Sexual Harassment/Sexual Assault (Title IX)

Queens College is CUNY
DirectionsMap/Directions  |  Emergency Preparedness  |  Working at QC  |  Student Consumer Info  |  A-Z Index  | 
Queens College, CUNY | 65-30 Kissena Blvd. | Queens, NY 11367-1597 | Phone: (718) 997-5000 Copyright © 2004-