The ITS Service Desk and QCard Office have relocated to the I-Building, Room 200.
We Are ITS. We are here to help.
Information Technology Services supports the College community through technology to enhance the core areas of teaching and learning, research, security and risk, enterprise architecture, user experience, and collaboration.
Preparing for the Spring Semester.
ITS has curated quick and easy ways to navigate your return to campus! Below you will find information and links to help make your transition seamless.
Getting Started at Queens College:
QCard:
The QCard is the official Queens College ID card. To obtain a QCard, you must have a AMS (formerly CAMS)/QC Username account.
ITS Quick Links.
Student Resources
For resources to help you get started or receive in-person support, visit our Student Services or Support page.
Faculty & Staff Resources
Our list of resources for new or returning faculty and staff is designed to help you navigate technology efficiently.
Hours subject to change, please check your Queens College email account regularly for updates.
General Support Inquiries via Zoom for Faculty and Staff members
Hours for the Spring Semester:
- Tuesday, 12PM – 5PM
Please be sure to join at least 30 minutes prior to the end of a session in order to allow us to end sessions at the designated time. Join the Zoom at https://bit.ly/QCxCETLL__Zoom.
On Campus Support
Location: I-BUILDING, ROOM 200
Phone: (718) 997-4444
Email: support@qc.cuny.edu
Monday – Thursday, 9AM – 4PM
Friday, Closed
No Weekend Support
Online Support
Ticket Submission – Submit a ticket. Provide a detailed description and your EMPLID if available. Customers will be given a ticket number, followed by an email with the ticket details once the request for service is entered into the system.
Monday – Thursday, 9AM- 10PM
Friday, 9AM – 9:30PM
No Weekend Chat Support
Via Email – Please email us at support@qc.cuny.edu
Get to Know the ITS Team
Our dedicated team of experts keeps QC College running smoothly behind the scenes. Meet the faces behind the technology, discover their roles, and learn how they make a difference every day.
We are ITS. We are here to help!