The ITS Service Desk and QCard Office have relocated to the I-Building, Room 200.

We Are ITS. We are here to help.

Information Technology Services supports the College community through technology to enhance the core areas of teaching and learning, research, security and risk, enterprise architecture, user experience, and collaboration. 

Preparing for the Summer Semester.

ITS has curated quick and easy ways to navigate your return to campus! Below you will find information and links to help make your transition seamless.

ITS Quick Links.

Student Resources

For resources to help you get started or receive in-person support, visit our Student Services or Support page.

Faculty & Staff Resources

Our list of resources for new or returning faculty and staff is designed to help you navigate technology efficiently.

A person carrying a backpack while holding onto the handle of a glass door.

Hours subject to change, please check your Queens College email account regularly for updates.

General Support Inquiries via Zoom for Faculty and Staff

Hours for the week beginning Monday, June 11:

  • Tuesday, 12PM – 5PM

Please be sure to join at least 30 minutes prior to the end of a session in order to allow us to end sessions at the designated time. Join the Zoom at


On Campus Support

Location: I-BUILDING, ROOM 200
Phone: (718) 997-4444

Monday – Thursday, 9AM – 4PM
Friday, Closed
No Weekend Support

Online Support

Browse Knowledge Base – Need an answer fast? Check out our latest IT knowledge base articles​

Ticket Submission – Submit a ticket. Provide a detailed description and your EMPLID if available. Customers will be given a ticket number, followed by an email with the ticket details once the request for service is entered into the system.

Monday – Thursday, 9AM- 10PM
Friday, 9AM – 9:30PM
No Weekend Chat Support

Via Email – Please email us at​

ITS Student Tech Lounge

The All-New ITS Student Tech Lounge is coming soon! For more information about this new and exciting space, visit

We are ITS. We are here to help!