Information Technology Services (ITS) is connected to all departments in some way, and our goal is to ensure all projects go through the necessary considerations and approvals for projects to reach completion.

Below is documentation to help in chartering your projects:

  • Project Charter
    • This is the most essential project document as it outlines all critical information, background justification, scope, projected milestones, risk assessments, assumptions, roles, and responsibilities.
  • Project Scope Statement
    • This document is submitted to Senior Executives or Project Sponsors, outlining what the scope of the project is, and other high-level expectations.
  • Project Plan Template
    • The project plan outlines all tasks that need to be completed from start to finish to achieve the scope statement and deliverables — all that was outlined in the Project Charter.
  • Project Communication Plan
    • This document is used to plan the communication strategy with the end user who will receive the deliverables, the project sponsor, and senior executives. Here you would outline how the project team will communicate with stakeholders and create transparency on project progress, etc.
  • Project Lessons Learned Log
    • It is important to monitor the progress of all projects to learn about what has worked and what has not and how to improve the process as the project progresses.
Enterprise Solutions
Project Name Description Phase
Telephone Replacement System Replace the end-of-life legacy voice PBX to enhance the campus communication solution while safeguarding their technology future. Current
Web Technologies & Digital Media
Project Name Description Phase
Website Redesign Queens College seeks to reconstruction of its public website ( The goal of the project is to modernize the College’s online presence and improve site content, structure, design, functionality, usability and maintenance Completed
Network Infrastructure
Project Name Description Phase
Network Upgrade

The existing Queens College infrastructure will require the upgrading of all distribution and access layer switching equipment, in addition to fiber installation between, and within,the 31 campus buildings.

Queens College maintains a high percentage of switches that are at “end-of-life and end-of-support.”  An “unsupported” state renders the college subject to potentially “failed” portions of the network, which will be unavailable, without manufacturing support and/or product replacement available to bring the network back online and creating significant downtime for Students, Faculty, and Administrative Staff.