I T S Sevice Desk
The ITS Help Desk provides technology support to Queens College students, faculty, staff and guests
| I T S HELP DESK HOURS DEC 13 - JAN 27 2020 |
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| PHONE (718) 997-4444 |
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Help Desk respond to issues regarding:
- QC Username
- MyMail (Faculty & Staff)
- Blackboard
- Office 365 (Students)
- CUNYfirst
- QC wireless access
- Hardware (QC owned only)
- Software (QC installed)
- Virus removal
- Computer updates
Technical support for all QC students, faculty and staff is provided via following the following:
- In person: Dining Hall, Room 151
All service desk tickets are managed by our Call Management System (CA Service Desk). Customers will be given a call number, followed by an email with the call details once the request for service is entered in the system.
