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Telephone Services

Telephone Services in OIT is responsible for:
  • Cabling infrastructure
  • Networking connections from jack to Cisco switch port
  • Three voice systems:
    • Avaya 
    • G3r PBX 
    • Octel Aria 350 
  • eCAS call accounting system
  • Managing the online and hard copy directories
More than 90% of our land line numbers are in the E911 service database. If a staff person calls for outside help, the E911 database will contain his or her name, building and room number, and the general college address--information that directs help to the location of the emergency call. The database for this service is updated monthly. Queens College is one of only two CUNY locations that have this service.

As the cabling group, Telephone Services runs fiber, copper, and coaxial cable throughout the college for the PBX, phones, and data network. We do all the programming, wiring, and handset installation for the phone system.

We maintain the school's voice mail system and individual mailboxes. In addition, we create, maintain, and update department attendant menus and the main menu for the college.

 Office Information

Office Hours: Monday-Friday, 9:00am - 5:00pm

Buddy Sanichar
Manager of Telephone Services
Location: Powdermaker Hall, Room 021
Phone: 718-997-5686
Fax: 718-997-5694

Telephone services
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