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Tuition / Bursar


Refund/Liability Schedule

Full tuition, activity, and material/transportation fees are refundable only if th​e student drops all registered courses in CUNYfirst before the first official day of the semester (n​ot the first day of the student’s classes).

Students who drop classes after the semester has started are billed in accordance with the published liability schedule for that semester. All fees are nonrefundable after the semester has begun.



- The complete refund/liability schedule for each semester is posted in that semester's Bursar Information Letter (available on the Bursar’s website).

- Senior citizens who drop classes after the semester has started are not eligible for refunds of the senior citizen and consolidated fees charges.



Issuing of Refunds

CUNY offers direct deposit electronic payment for students to receive refunds. Direct deposit eliminates both the risk of losing a check and the need to physically visit a bank to make a deposit. All refunds of financial aid and/or tuition and fees (except those paid with a credit card) can be issued using direct deposit. 

Learn more.



- Students who do not opt to enroll in direct deposit electronic payment will receive a check at their mailing address. Students should review their mailing address in the CUNYfirst Self-Service Center. Students may also update their address at the One Stop Service Center. ​

- Students who paid through the Nelnet Payment Plan using a credit card will have the credit refunded to their credit card.

- Refunds may automatically apply toward any outstanding tuition balance. 



Direct Deposit Enrollment

All refunds of financial aid and/or tuition and fees (except those paid with a credit card) can be direct-deposited into the student’s bank account. Students may enroll in direct deposit via CUNYfirst by following these easy steps: 

1. Navigate to Self-Service > Campus Finances > Manage My Account
2. Click Add Account on the My Accounts page and enter the required account information; then click Next. *TIP: Refer to your check or bank to verify your bank code (routing number) and account information.
3. Make sure you then click Enroll in Direct Deposit.
4. Select your account nickname and click Next.
5. Read the Enroll in Direct Deposit Agreement, click Yes to agree and SUBMIT to finish.

You can also view a video about direct deposit here.

Note: CUNY will never ask you to confirm any personal information via email. Always sign on to CUNYfirst​ to process your transactions and review account details.



 Office Information

The Bursar's Office is closed until further notice; the dedicated staff is working remotely to continue to assist students. 

Staff members are available via email and/or telephone during our normal office hours, Monday-Friday, 9:00am-5:00pm. 

Please visit our Staff Contact Info page for our most up-to-date staff contact information.


 Useful Telephone Numbers


1098-T Hotline: Visit Staff Contact Info page​ for more information

Bursar Call Center: Visit Staff Contact Info page​ for more information

Financial Aid: 718-997-5100
Registrar: 718-997-4400
Undergraduate Admissions: 718-997-5600 
Graduate Admissions: 718-997-5200
Bursar Information Letter
To view payment due dates, go to the Bursar Information Letter and select the semester needed.

Tuition/Registration Appeal
Tuition/Registration appeals are reviewed by the Registration Review Committee. The committee examines all documentation presented by a student seeking a relief from their registration/tuition/fee debt for extenuating circumstances. Students must file a Registration Review Appeal Form​ (please use a browser other than Firefox). Processing directions are on the first page of the appeal form.

Appeals are to be submitted to Student Advocacy at

 Bursar Information Letter

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