Emergencies

• Notify NYC Fire Department: Dial 911
• Notify Public Safety:
  • Campus Phones: exts. 75911 / 75912
  • Emergency Blue Phones: Push call button
  • All Other Phones: 718-997-5911 / 5912
• When reporting a fire or explosion:
  • Provide your name, location, telephone number.
  • Provide location of fire/explosion.
  • Provide number of people trapped.
  • Provide number of people injured.
• Protect Yourself and Others:
  • If you are on fire:
    • Stop, drop, and roll!
  • If someone else is on fire:
    • Make them drop and roll! Cover them with a fire blanket, if one is available!
  • If you or others are in a smoke-filled environment:
    • Stay low and go!
    • Evacuate using the nearest exit.
    • Do not use an elevator unless instructed to do so by emergency response personnel.
• REMEMBER!
  • If using a fire extinguisher, be sure it is correct type for the kind of fire you are attempting to extinguish.
  • Never attempt to put out a fire with your back to a wall.
  • Always leave a way out for yourself.
  • A fire can double in size every thirty seconds. Speed is essential.
• BE PREPARED:
  • Locate and learn how to use fire extinguishers and fire blankets.
  • Learn evacuation routes.
  • Practice exiting your area by imagining you are in a smoke-filled environment.

• Notify NYC Police Department: Dial 911
• Notify Public Safety:
  • Campus Phones: exts. 75911 / 75912
  • Emergency Blue Phones: Push call button
  • All Other Phones: 718-997-5911 / 5912
• When Reporting Any Incident Involving Firearms and Shots Fired:
  • Immediately call 911 (NYPD) and QC Public Safety.
  • Provide your name, location, telephone number.
  • Explain situation in detail, including any known injuries.
  • Describe shooter(s)* and weapon(s)** to dispatcher.
  • Provide last known location of shooter.
• If Shooter is Inside and You Cannot Escape:
  • Shelter yourself and others:
    • Lock the door.
  • Get out of view:
    • Find cover under a desk or other large piece of furniture.
    • Do not hide near windows.
    • Be very quiet, listen. Play dead if there are multiple victims.
    • Call 911, if able to safely do so.
  • If Shooter is Outside:
    • Seek cover behind a solid barrier such as a stone wall, thick tree, or car engine compartment.
    • If you decide to escape, do not run in a straight line, run in a zig-zag fashion.
• If possible, try to provide a description of the shooter(s)* including:
  • hair color
  • complexion
  • height
  • weight
  • gender
  • general build
  • facial hair
  • markings (tattoos, piercings, scars)
  • shirt color
  • pants color
  • footwear, hat
• Gunfire:
  • If possible, try to provide a description of the weapon(s)** including:
    • How many weapons do you see?
    • What type of weapons do you see?
    • How many shots did you hear?
    • Is the shooter carrying ammunition?
    • Has the shooter made any statements?

Run, Hide, Fight Video

• When reporting a hazardous material incident:
  • Provide your name, location, telephone number.
  • Provide exact location (building, room number) of hazardous
    material.
  • Give the exact name of the hazardous material and spell it out,
    since many chemical names sound similar.
  • Indicate whether you need medical attention.
• Protect yourself and others:
  • Evacuate/clear area using the NEAREST EXIT.
  • Do not attempt to clean up the spill.
  • Close all doors in order to isolate the area.
  • Do not use an elevator unless instructed to do so by
    emergency response personnel.
  • If a hazardous material has spilled on you, immediately wash it off
    using large amounts of water, only! (QC labs are equipped with
    emergency showers and eyewashes, as well as spill containment
    materials.)
  • You and those around you may be contaminated. If so, decontamination
    may be necessary to protect yourself and the lives of friends and family.
  • If you suspect contamination, do not leave the site until you are cleared by emergency response personnel.
• REMEMBER!
  • Know the location(s) of the emergency shower(s) before
    working with hazardous materials.
  • Do not hesitate to contact the Public Safety Dispatcher in the event
    that you come across any type of suspicious material or substance.

• Up-to-date reports provided by the NYC Office of Emergency management will be distributed by the
  Queens College Department of Public Safety.
• Before Leaving Campus:
  • Turn off and unplug all electrical equipment.
  • Where possible, move computers, fax machines, printers, and other equipment away from windows.
  • Back up essential data files and documents.
  • Clear desk surfaces.
  • Secure or remove personal items.
  • Cover your computer with plastic.
  • Close window blinds or shades.
  • Close and lock all doors.
• REMEMBER!
  • In any type of emergency, always assist those with disabilities. (See page 19 of the Emergency Response Guide.)
• For Updates Once You Have Left Campus:
  • Check local television, radio, and online news sources.
  • Call Queens College’s main number 718-997-5000 and/or Public Safety 718-997-5911 / 5912.
  • Check your email.
  • Check your office voicemail at 718-997-4997.
  • Check the Queens College and/or CUNY website.
  • In the event that your work area sustains significant damage, be prepared for the possibility that you may need to temporarily relocate to a location away from the Queens College campus.

• Notify Public Safety:
  • Campus Phones: exts. 75911 / 75912
  • Emergency Blue Phones: Push call button
  • Other Phones: 718-997-5912 / 5911
• When Reporting a Power Outage or Water Leak:
  • Provide location of incident.
  • Report any noises or occurrences that happened before the incident.
• Be Prepared:
  • Keep a flashlight handy.
  • Know how to locate the nearest exit.
  • If a leak threatens your work area, move items off the floor.
  • NEVER touch fallen electrical lines or exposed electrical wiring.
  • If a hazard exists, evacuation may be the next step and announcements regarding building closures will be made as deemed necessary by campus officials.

• If trapped, use elevator’s emergency phone or intercom.
• Notify Public Safety:
  • Campus Phones: exts. 75911/ 75912
  • Emergency Blue Phones: Push call button
  • Other Phones: 718-997-5911/ 5912
• When Trapped and/or Reporting Person(s) Trapped in an Elevator:
  • Give the location of the elevator, i.e., building and floor.
  • When known, give the number of people trapped.
  • Report any injuries/medical conditions.
  • Report any noises or occurrences that happened before the event.
  • DO NOT attempt to exit the elevator if doors should open between floors.
• Be Prepared:
  • In each elevator you use, locate the STOP button and the emergency telephone.

• Notify Public Safety:
  • Campus Phones: exts. 75911 / 75912
  • Emergency Blue Phones: Push call button
  • Other Phones: 718-997-5911 / 5912
  • If Involved in an Accident with a College-Owned Vehicle:
    • Provide Police/Public Safety Dispatcher location of accident.
    • Provide your name and number you’re calling from.
    • Provide a thorough description of the incident to assure appropriate resources are dispatched.
    • Don’t move victim(s) unless there is a threat of fire, explosion or other extreme risk to the victim.
  • Be Prepared To:
    • Tell responding officers what occurred.
    • Present your driver’s license, insurance, and registration cards to the police.
    • Request copy of Police Accident Report for the college.
    • File incident report with the Office of Public Safety

• Notify Public Safety:
  • Campus Phones: exts. 75911 / 75912
  • Emergency Blue Phones: Push call button
  • Other Phones: 718-997-5912 / 5911
• Notify Psychological Counseling Center:
  • Campus Phones: ext. 75420
  • Other Phones: 718-997-5420
• When Reporting a Psychological Crisis or Suicide Attempt and/or Threat:
  • Provide your name, location, telephone number.
  • Explain the situation to the Public Safety Dispatcher in detail.
  • If you cannot leave the person unattended, send someone else to make the notification.
  • Indicate if person is armed and, if so, describe the weapon.
• REMEMBER!
  • Take all suicidal comments very seriously.
  • Assuming the person is only seeking attention is a very serious and potentially disastrous error.
  • If you believe that a student, employee or visitor is suicidal immediately report the matter to the Office of Public Safety and/or the Psychological Counseling Center.
  • Do your best to make the person feel safe and/or keep them safe until trained personnel have been notified and/or have arrived.
  • Try not to act shocked. The person is already highly distressed, and if you act shocked by what is said, the person may become more distressed.
  • Continue to talk to them as long as there is no imminent threat to you, but get help immediately.
  • Keep your own safety in mind. A student may not intend to harm you, but it can happen due to emotional distress.