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All students, regardless of when they attended Queens College, can place a request  here for their official transcript via Credentials.
Credentials Customer Service may be contacted at (847) 716-3005.
The current fee for each transcript is $7 USD. CUNY-to-CUNY transcripts are free of charge. Online orders require a $2 USD processing fee, for a total of $9 USD per transcript request, or a total of $2 USD per CUNY transcript request. Students may pay online for their transcript request using a valid major credit card (Visa, MasterCard, American Express or Discover).
Students do not need to place transcript requests for offices or academic departments within Queens College, as they can access your record if necessary. Department staff may email a request for a student’s transcript to, using their Queens College email address, if needed. Any online orders placed for the Queens College Admissions Office (Undergraduate or Graduate) and/or a Queens College academic office will be cancelled.
Students may elect to have their transcripts delivered either by First Class Mail (USPS service) or are overnighted by FedEx. Transcripts are not transmitted electronically, by email, or by fax to any institution.
Online orders are generally processed within one to two business days after the order has been authorized, approved, and when all attachments have been received, if applicable.
Students can indicate on their request if they wish to have their transcript held for current grades or a degree notation, or they can send the transcript as-is by choosing the “Send Now” option.
If you have any questions, please contact us at

 Office Information

Office: Jefferson Hall, 1st floor
The best way to reach us is via Live Chat or email using the Contact Us link
The One Stop Service Center has relocating to the first floor of Jefferson Hall, room 100.​

One Stop Office Hours:
















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