Transcripts Reorders
The City University of New York (CUNY) has partnered with Parchment as the service provider to process all CUNY institutions’ transcript orders.
Order your official Queens College transcript online through Parchment.
Check the status of an existing transcript or diploma order.
Note: Students do not need to place transcript requests for offices or academic departments within Queens College, including the Undergraduate or Graduate Admissions Offices.
Note: Transcript requests from alumni who attended Queens College prior to 1991 require additional processing time. We apologize for any inconvenience this may cause.
Transcript Processing Timeline
Approximate processing times depend on when you attended Queens College and the format of your records.
| Attendance Dates | Transcript Format | Timeline |
|---|---|---|
| Prior to 1991 | Hard Copy, Microfiche, Microfilm | 30 Days |
| 1992–2010 | Digital | 7–8 Days |
| 2011–Present | Digital | Realtime |
Visit CUNY’s Transcript page for additional information.
Diploma Reorders
Need a new copy of your diploma? All diploma orders — new or replacement — are done through Parchment, the same website used to order transcripts.
Your diploma is ready to order once your degree is officially posted in CUNYfirst. Please allow 3–4 weeks for it to be processed and delivered.
Order a new or replacement diploma through Parchment.
Track an existing diploma order using your Document ID or Parchment account.
Before You Order
Check these two things in your CUNYfirst account first, since they affect what’s printed on your diploma and where it gets sent:
- Your Name — Your diploma will show the name listed in CUNYfirst. If it’s wrong, submit a Name Change form before you order.
- Your Mailing Address — Your diploma is mailed to the address on file in CUNYfirst. Update it if you’ve moved.
How to Order
All diploma reorders are done on Parchment.
- Current or recent students: Log in to CUNYfirst → Student Center → click the diploma ordering link.
- Alumni: Go straight to Parchment to place your order.
What Happens Next
- Digital copy first — About 2 weeks after ordering, Parchment will email you a link to view and download your diploma.
- Paper copy next — A printed diploma will be mailed to your CUNYfirst address. This can take up to 3–4 weeks total; international addresses may take longer.
Need Help?
If you have questions about your order, payment, or delivery, contact Parchment directly:
- Live Chat: parchment.com/chat-support
- Phone: 847-716-3005 (Mon–Fri, 8 a.m.–8 p.m. ET)
- Check Order Status: parchment.com/students/order-status
Contact us
In-person
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Phone
718-997-3030
Monday – Thursday 10am to 4pm
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Friday 2:30pm to 4:30pm
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