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Benjamin S. Rosenthal Library

We Practice Assessment: QC Library won an award in Excellence in Assessment!

Dec 11, 2025 | Cover to Cover, Featured |

By: Q. Joan Xu, Assistant Professor, Data Services and Business Librarian
On Friday, December 5, 2025, Queens College Library won an “Excellence in Assessment” award at the second annual Queens College Assessment Showcase, as determined by attendees’ votes. Using data visualization, the library’s “2024-2025 Assessment Report” poster highlights the library’s ongoing efforts to fulfill its mission in support of the College’s curricular and research activities.

2025 QCL Assessment Poster

2025 QCL Assessment Poster

The data dashboards in the poster show that from fiscal 2020 to 2025, overcoming the impact of the COVID-19 pandemic, the library has continued to provide the QC community with substantive instructional, research, and informational support by curating accessible library resources, services, and spaces. The dashboards also reveal distinct changes in the usage of library digital resources since 2020, when its operations transitioned in response to COVID-19. Since 2020, LibGuides views have increased sharply, peaking in 2021; OneSearch sessions have grown rapidly, peaking in 2022.

The visualized longitudinal library data provide meaningful insights into assessing library support. The findings suggest that multiple factors could impact the use of an academic library’s services and resources. A well-functioning online catalog and well-developed subject-based content are the most robust library resources. Sufficient professional librarians are the backbone of an academic library.

Some Assessment Showcase attendees made positive comments on this data-informed poster, including “Great job and very useful data collections,” “Really good data collection,” and “Very nice graphs!” “Great work on the research! LibGuides are so useful!” and “Love the multi-dimensional data dashboards with various metrics of student success!”

The second-annual Queens College Assessment Showcase provides an opportunity to have the Library’s substantive support more visible in the community. The Showcase attendees’ inspiring comments and the “Excellence in Assessment” award will motivate Library staff to improve assessment practices further and enhance library support for the College’s curricular and research activities.