Exam Scores and your TEACH Account:
In order for exam scores to appear properly in your TEACH account, all account information in your NYSTCE (Pearson) account must match exactly what is listed in your TEACH account (full name, Social Security number, date of birth). The name listed in both accounts must contain the same exact information (e.g., - middle initial, hyphenated names must be the same, last name, no nicknames, etc).
First, you must login to both accounts and make sure that all information matches exactly. If your accounts don't match, you must change your NYSTCE (Pearson) account to match what is listed in your TEACH account. This should solve the problem. Exam scores are continuously transmitted between the NYSTCE system and the TEACH system.
It is your responsibility to ensure that your information matches across both accounts, to make sure that the exam result(s) are transmitted properly. If you have any questions about how to get your scores transmitted to your TEACH account, you can contact NYSTCE (Pearson) at: (800) 989-8532.
Note: Before emailing NYSED OTI to "apply the safety net" to their application, applicants must:
- Submit their certificate application and fee.
- Have a College Recommendation in their TEACH account matching the certificate in that application.
- Have a passing ATSW score in their TEACH account.