Exam Scores and your TEACH Account:
In order for exam scores to appear properly in your TEACH account, all account information in your NYSTCE (Pearson) account must match exactly what is listed in your TEACH account (full name, Social Security number, date of birth). The name listed in both accounts must contain the same exact information (e.g., - middle initial, hyphenated names must be the same, last name, no nicknames, etc).
First, you must login to both accounts and make sure that all information matches exactly. If your accounts don't match, you must change your NYSTCE (Pearson) account to match what is listed in your TEACH account. This should solve the problem. Exam scores are continuously transmitted between the NYSTCE system and the TEACH system.
It is your responsibility to ensure that your information matches across both accounts, to make sure that the exam result(s) are transmitted properly. If you have any questions about how to get your scores transmitted to your TEACH account, you can contact NYSTCE (Pearson) at: (800) 989-8532.
Note: Before emailing NYSED OTI to "apply the safety net" to their application, applicants must:- Submit their certificate application and fee.
- Have a College Recommendation in their TEACH account matching the certificate in that application.
- Have a passing ATS-W score in their TEACH account.
Applying for the Safety NetCandidates who are eligible for the safety net, can apply for the safety net by sending an email to
examsafetynet@nysed.gov.
The email needs to include:
- Your first and last name as is appears in your TEACH account
- Your date of birth or last four digits of your social security number
- A request that the safety net be applied to your application
After receiving the email, the Office of Teaching Initiatives (OTI) staff will check that you were on a dean’s list submitted to OTI. If so, the staff will indicate on your certificate application that you are exempt from the edTPA requirement for certification.
