QC Surveys and OIE Survey Support

The OIE uses a platform called SurveyMonkey to field surveys for the purposes of program evaluation, needs assessment, and other large or complex student success projects.

• OIE can review existing survey instruments or help you create new ones.
• OIE can create the list of the population to be surveyed (census or random sampling).
• OIE can field a survey on your behalf, which can be beneficial for several reasons, such as assuring students that their instructors cannot see their responses.
• OIE can keep you informed of your survey’s progress (e.g. response rates).
• OIE can provide a summary of the survey results following the close date of the survey. Special analyses, such as results by demographic or academic characteristics, require more time to complete (~2-3 weeks).
• De-identified survey data can be provided upon request.
• If incentives are offered, OIE can randomly select the appropriate number of winners for you. You will be responsible for purchasing the incentives, contacting the winners, distributing the incentives, and completing any administrative work regarding the incentives.

To request OIE survey assistance, please send an email to qc.oie@qc.cuny.edu with answers to the following:

1. Which department/program is making the request?
2. What research question(s) will the survey address?
3. Who is the target population?
4. How will the survey results be used and disseminated?
5. ​What is the time frame of your project?
6. What type of survey assistance do you need?

IMPORTANT NOTES

(1) From planning to reporting, the amount of time a survey project takes will vary depending on the scope of the project and its target population. Generally, OIE holds a series of planning meetings with the PI to gather information on the project’s purpose, audience, and timeline. After survey implementation, the results will be analyzed and presented within a report for informed decision making. Survey projects that support student success, program development, learning assessment, or strategic plan implementation take precedent.

(2) Please contact the OIE before attempting to create a survey so that the methodology can be discussed ahead of time. Department chairs and program directors may see our Program Assessment Survey Template or our Alumni Outcomes Survey Template for examples of appropriate question items and answer options.

(3)  We request that programs and departments please keep us informed of surveys fielded to the QC community. The OIE regularly fields its own surveys to students, faculty, and staff, and this information will help us avoid survey fatigue and low response rates, which can negatively affect important projects at the College.

(4) No one outside the OIE may access/use the OIE SurveyMonkey account because sensitive student data is incorporated into the software.

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Equity = An equitable community guarantees fair treatment, impartial practices, and equal access to opportunities for all by acknowledging that marginalized groups face inequality, and eliminating barriers that prevent the proportional distribution of desirable outcomes across groups, ensuring that characteristics such as race, gender, etc. do not determine opportunities.

Inclusion = An inclusive community brings people together in safe, welcoming, supportive environments where all students, faculty, and staff can thrive. This involves bringing traditionally excluded groups into processes, activities and decision-making in a way that shares power, and advancing an authentic sense of belonging through infrastructures that promote broad engagement and genuine connections among people.