Queens CUNY Lockup Mobile Logo

Survey Research at QC

The Office of Institutional Effectiveness (OIE) designs and fields survey research to assess progress on institution-wide goals, and we also assist with any and all aspects program, departmental, and grant-funded survey projects, including instrument design, construct validity, sample creation, administration, analysis of responses and summaries of results (subject to availability and the existing survey schedule).

Because the OIE regularly fields surveys to students, faculty, and staff, we request that programs and departments please keep us informed of surveys fielded to the QC community so that we can inform you about surveys going out to the same population. This will help us avoid survey fatigue and low response rates, which can negatively affect important projects at the College.

OIE Survey Support

To request survey assistance, please send an email to qc.oie@qc.cuny.edu with answers to the following questions:

  1. Which department/program is making the request?
  2. What research question(s) will the survey address?
  3. Who is the target population?
  4. How will the survey results be used?
  5. ​What is the time frame of your project?
  6. What type of survey assistance do you need?
  • OIE can review existing survey instruments or help you create new ones.
  • OIE can create the list of the population to be surveyed (census or random sampling).
  • OIE can field the survey on your behalf, which can be beneficial for several reasons, such as assuring students that their instructors cannot see their responses.
  • OIE can keep you informed of your survey’s progress (e.g. response rates).
  • OIE can provide a summary of the survey results following the close date of the survey. Special analyses, such as results by demographic or academic characteristics, require more time to complete (~2-3 weeks).
  • De-identified survey data can be provided upon request.
  • If incentives are offered, OIE can randomly select the appropriate number of winners for you. You will be responsible for purchasing the incentives, contacting the winners, distributing the incentives, and completing any administrative work regarding the incentives.

Survey research that supports student success, program development, learning assessment, or strategic plan implementation takes precedent.

We recommend contacting the OIE before attempting to create a survey so that the methodology can be discussed ahead of time. If designing your own instrument, please consult Best Practices in Survey Research, as good data only comes from good methodology. Academic programs may see our Survey Template for Current Students or our Survey Template for Program Alumni for examples of appropriate question items and answer options.

The QC DEI Survey

As part of our efforts to assess diversity, equity, and inclusion (DEI) at Queens College, the OIE is conducting a longitudinal survey study to help us gauge where we stand on our goals and give the community a chance to participate in the conversation around DEI at QC.

The QC DEI Survey is designed to track over time, and overall, whether or not progress is taking place. Survey items are informed by (a) the 2021-2026 Strategic Plan and its goals for DEI, (b) an analysis of QC’s results from the 2019 COACHE survey by gender and racial background, (c) a review of DEI surveys conducted at other institutions, and (d) the literature on measurement of DEI-related variables, including sense of belonging, microaggressions, and barriers to college completion. The instrument has been vetted by several diverse groups, including the former members of the QC Strategic Plan DEI Working Group, the CUNY Assessment Council, and the QC DEI Advisory Committee. A presentation on the design of the survey and the plan for its implementation is accessible to the QC community here.

Beginning Fall 2022, the OIE will field the QC DEI Survey annually to all active students, faculty, and staff. Survey invitations will be sent from qc.oie@qc.cuny.edu via Survey Monkey. If you have opted-out of Survey Monkey emails, you may opt back in here. Reports on the findings will be made available on this webpage and on the QC DEI website.

OIE Survey Definitions for DEI

Diversity = A community that values diversity respects the wide variety of shared and different characteristics among human beings and promotes cross-cultural competence through empathic understandings of individual and group differences. These differences can be along the dimensions of age, dis/ability, gender, race, ethnicity, sexual orientation, socioeconomic status, religious beliefs, political beliefs, etc.

Equity = An equitable community guarantees fair treatment, impartial practices, and equal access to opportunities for all by acknowledging that marginalized groups face inequality, and eliminating barriers that prevent the proportional distribution of desirable outcomes across groups, ensuring that characteristics such as race, gender, etc. do not determine opportunities.

Inclusion = An inclusive community brings people together in safe, welcoming, supportive environments where all students, faculty, and staff can thrive. This involves bringing traditionally excluded groups into processes, activities and decision-making in a way that shares power, and advancing an authentic sense of belonging through infrastructures that promote broad engagement and genuine connections among people.


Study Recruitment of Queens College

To assist faculty with their research, connect students to faculty scholarship, and to ensure that the QC community is not over-surveyed (i.e., to avoid survey fatigue and dropout), the Study Recruitment Review Committee (SRRC) reviews all requests to recruit QC participants for IRB approved studies.

Researchers interested in recruiting from the QC community may submit their requests to the SRRC here:

Students, faculty, and staff interested in participating in SRRC approved studies may find them here:

Office of Institutional Effectiveness