Spring 2023 ITS Support for Faculty & Staff

How to Setup Multi-Factor Authentication Using a Phone 

• Sign into your QC email account with your password like you usually do. After you choose Sign in, you will be prompted for more information.
• Choose Next.
• From the Additional security verification page, select the following options:
• Step 1: How should we contact you?
• Select: Office phone
• Select: United States as the country name if not already selected.
• Enter the 10-digit phone number by which to be contacted. Do not include spaces, parentheses, or any other punctuation marks. Note: Please do not use your office number/extension.
• Choose Next.
• You will receive an automated call. Answer the call, and when instructed, press # on the phone keypad.
• After your call is completed, you should see the following screen. Click Done to continue.

You will be directed to your QC email account. Your QC email account is now secured using Multi-Factor Authentication via office phone verification.

Additional Resources:

• How to Setup Multi-Factor Authentication Using SMS Text
• Multi-Factor Authentication (MFA) FAQs
• How to Change Your Multi-Factor Authentication Device

To view an instructional video of the vaccination verification upload process, see Employee Vaccination Verification on YouTube.

1. Log into CUNYfirst.
2. Click on the Vaccination Verification tile within the CUNYfirst homepage.
3. If you have previously entered your vaccination or remote work agreement, you will see a list of your previously entered records. Click Add New Record to enter your booster dose information or a new work agreement. If you have not previously entered any information, you will be taken directly to the Vaccine Verification page.
4. The Vaccine Verification page will have several selections based on your role and affiliation:
   • I am fully vaccinated as per definition (select this radio button if you would like to enter vaccination or booster information)
   • I am not fully vaccinated OR I do not wish to disclose my vaccination status (select this radio button to enter remote work agreement information)
   • I am not fully vaccinated and wish to submit and application for a medical exemption
   • I am not fully vaccinated and wish to submit an application for a religious exception

Vaccination Entry

1. Select the vaccination type that you’ve received from the Vaccination Type dropdown menu.
2. Input the date when you received the vaccine dose that resulted in your full vaccination.
3. If you have received a booster dose, click the Add Booster button and fill out your booster dose details.
4. If you have a valid New York State Excelsior Pass, click the checkmark in the NYS Excelsior pass Information section and fill in the information below. The information entered has to match the information you provided to Excelsior exactly in order to accurately verify your vaccination record. Note that this information will not be used to update any information in CUNYfirst.
5. Upload your Vaccination Record and NYS Excelsior Pass (if available) in the Supporting Documents section. If your vaccine and booster information are on separate cards, ensure that both documents are uploaded. Select the document type from the Vaccination document dropdown menu and click the Upload button.
6. Click the checkmark in the Attestation section to confirm that you have read and agree to the terms and conditions of the University vaccination policy.
7. Click the Submit button.
8. Click OK in the confirmation pop-up window.
9. Once submitted, you will see a pop-up message that your information has been successfully submitted. You will see Approval and Excelsior status fields at the top of the page. You may return to this page to view your approval status at any time.

Booster Entry

1. Once you click Add New Record and select the I am fully vaccinated… radio button, the Vaccination Information fields will generate below.
2. Enter your booster Vaccination Type and Vaccination Date.
3. If you have a valid New York State Excelsior Pass, click the checkmark in the NYS Excelsior pass Information section and fill in the information below. The information entered has to match the information you provided to Excelsior exactly in order to accurately verify your vaccination record. Note that this information will not be used to update any information in CUNYfirst.
4. Upload your Vaccination Record and NYS Excelsior Pass (if available) in the Supporting Documents section. If your vaccine and booster information are on separate cards, ensure that both documents are uploaded. Select the document type from the Vaccination document dropdown menu and click the Upload button.
5. Click the checkmark in the Attestation section to confirm that you have read and agree to the terms and conditions of the University vaccination policy.
6. Click the Submit button.
7. Click OK in the confirmation pop-up window.
8. Once submitted, you will see a pop-up message that your information has been successfully submitted. You will see Approval and Excelsior status fields at the top of the page. You may return to this page to view your approval status at any time.

Remote Work Agreement

1. Select the accurate response regarding your Remote Work Accommodation agreement.
2. If you select “Yes,” please enter the expiration date of the agreement.
3. Upload your Remote Work Agreement Documentation in the Supporting Documentation section by clicking the Upload button and selecting a document from your computer. Click View to review your uploaded file before submission
4. Click the Submit button.
5. Once submitted, you will see a pop-up message that your information has been successfully submitted.

Note: You can enter multiple records for remote work agreements by clicking the Add New Record button. You can enter your vaccination information as well as your remote work agreement, though please note that you will not be able to continue adding records until your vaccination information is reviewed and approved.

Medical and Religious Exemptions

Note: The following process is only available to certain roles and affiliations, subject to change. Please check with your HR for the most up-to-date information.

1. If you have submitted a remote work agreement in the past, click the Add New Record button to begin a new record. If not, continue to step 2.
2. Select the Medical Exemption or Religious Exception radio button.
3.  Depending on which option you select, the remainder of the page will generate below the Vaccination Status section. Please have your completed paperwork scanned/photographed to a .PDF or .JPG file and ready to attach to this entry.
4. Fill out the textbox in the top section – Medical Reason Comment along with the Medical Exemption End Date field for the Medical Exemption section, or the Religious Reason Comment for the Religious Exception section.
5. Scroll down to the Supporting Documents section and click the Upload link to attach your completed paperwork and any additional documentation.
6. Confirm that you have read the Attestation by checking off the checkbox. Click Submit to submit your entry. You can also click Save Draft to save the information you have filled out and come back to submit it at a later time.

COVID-19 Vaccine Medical Exemption Request Form
Request for Religious Exception COVID-19 Vaccine Form