Center for Excellence in Teaching, Learning & Leadership

Email Support

For direct Brightspace support, please email brightspace@qc.cuny.edu. One of our representatives will respond shortly.

Other Resources

Request to Add User to a Brightspace Course
(to add a learner, designer, grader, or observer).

  • Adding in TAs and Instructors will be completed by your department’s administrative assistant/chair. They will add in users via CourseDog, once completed, the changes will reflect in Brightspace the next business day. The registrar will be able to assist with any issues with CourseDog enrollments. Contact your department with the full name of the user(s) you want to add as TAs/instructors, their 8 digit EMPL ID, and the course name/ID to which they need to be added.

Request Section/Course Merge in Brightspace
Webinar Recordings
Additional Brightspace Support
CUNY Digital Accessibility Initiative
CUNY Brightspace Attendance Tool