CETLL + ITS Joint Drop-in Hours
Zoom link : https://bit.ly/QCxCETLL__Zoom
Hours for the week beginning Monday, April 22:
- Tuesday, 1 pm – 3 pm
- Wednesday, 1 pm-3 pm
ITS Virtual assistance via Zoom
Zoom link : https://bit.ly/QCxCETLL__Zoom
Drop-in Hours for the week beginning Monday, April 22:
Monday, closed
Tuesday, 12pm-5pm
Wednesday, 1pm-5pm
Thursday-Friday, closed
ITS Virtual Support via the Fresh Service Ticketing System
Go to https://support.qc.cuny.edu to create a ticket or send an email to support@qc.cuny.edu.
- Monday-Thursday, 8 am-10 pm
- Friday, 8 am-5 pm
ITS In-person Assistance
Location: Kiely Hall 226
Hours of operation (subject to change):
- Monday- Thursday, 9 am – 4 pm
- Friday, closed
Please note: The ITS Help Desk location in Kiely Hall 226 currently has limited staff. Wait times will likely be longer. We encourage you to create a Fresh Service ticket in the event you are unable to wait for Zoom assistance or require additional help. Thank you for your patience and understanding.
If you have trouble accessing your QC or CUNY accounts
Please direct all inquiries regarding your Queens College or CUNY accounts to the ITS help desk: https://support.qc.cuny.edu/support/home