CETLL Virtual Drop-in Hours

CETLL Virtual Drop-in Hours 

Zoom link : https://bit.ly/QCxCETLL__Zoom

CETLL’s schedule for the week beginning Monday, July 22:

  • Monday, 2:30 pm – 4:30 pm
  • Tuesday, 1 pm – 3 pm
  • Wednesday, 1 pm – 3 pm
  • Thursday, 2:30 pm – 4:30 pm
ITS Virtual Drop-in Hours, Tuesdays 12-5pm

ITS will provide technical assistance on Tuesdays, 12pm – 5pm at https://bit.ly/QCxCETLL__Zoom

Additional assistance from ITS

The ITS Service Desk and QCard Office have opened in I-Building, Room 200. This move is part of our commitment to enhancing support services for students, faculty, and staff.

The new location is not just a change of address but a step toward providing better services. The space is equipped with new and updated technology, allowing the expansion of our service offerings to include hardware and software support for Queens College-managed devices. Students, faculty, and staff can now schedule an appointment before visiting the Service Desk, which should considerably reduce wait times as it allows our team of technicians to provide support efficiently and effectively.

For in-person assistance at the Service Desk, please book an appointment using the ITS Service Desk Bookings link

For in-person assistance at the QCard Office, walk-ins are welcome.

Service Desk and QCard Office:

Location: I-Building, Room 200

Hours of Operation: 

  • Monday-Thursday, 9 am-4 pm
  • Friday, closed

For Virtual Support via the Fresh Service Ticketing System, please visit https://support.qc.cuny.edu to create a ticket or call 718-997-4444 to report an issue.

If you have trouble accessing your QC or CUNY accounts

Please direct all inquiries regarding your Queens College or CUNY accounts to the ITS help desk: https://support.qc.cuny.edu/support/home