CETLL + ITS Drop-in Hours

Note: ITS staff will provide assistance in installing Cortex XDR onto your QC-issued devices

Hours for the week beginning Monday, December 4:

• Monday, closed
• Tuesday, 12pm-5 pm
• Wednesday, 1pm-5pm
• Thursday-Friday, closed

Please note, assistance with WordPress content publishing will not be available via Zoom. Please submit a support ticket for questions and inquiries.

Please be sure to join at least 30 minutes prior to the end of a session in order to allow us to end sessions at the designated time. Join the Zoom at https://bit.ly/QCxCETLL__Zoom.

Dial by your location 

+1 646 931 3860 US
+1 646 876 9923 US (New York)

Meeting ID: 829 2306 8123
Find your local number: https://us02web.zoom.us/u/kraqSX05V

For more information, visit ITS at https://www.qc.cuny.edu/its/.

Note: ITS staff will provide assistance in installing Cortex XDR onto your QC-issued devices

Go to https://support.qc.cuny.edu to create a ticket or send an email to support@qc.cuny.edu.

• Monday-Thursday, 8 am-10 pm
• Friday, 8 am-5 pm

Note: ITS staff will provide assistance in installing Cortex XDR onto your QC-issued devices

Location: Kiely Hall 226

Hours of operation (subject to change):

• Monday-Thursday, 9am-10pm
• Friday, closed

Please note: The ITS Help Desk location in Kiely Hall 226 currently has limited staff. Wait times will likely be longer. We encourage you to create a Fresh Service ticket in the event you are unable to wait for Zoom assistance or require additional help. Thank you for your patience and understanding.

Please direct all inquiries regarding your Queens College or CUNY accounts to the ITS help desk: https://support.qc.cuny.edu/support/home