CETLL + ITS Joint Drop-in Hours

CETLL  + ITS Joint Drop-in Hours 

Zoom link : https://bit.ly/QCxCETLL__Zoom

CETLL’s schedule for the week beginning Monday, May 6:

  • Tuesday and Wednesday, 1 pm – 3 pm

NOTE: ITS will also be present to provide technical assistance on

  • Tuesday, 12pm – 5pm

Additional assistance from ITS

ITS Virtual Support via the Fresh Service Ticketing System

Go to https://support.qc.cuny.edu to create a ticket or send an email to support@qc.cuny.edu.

  • Monday-Thursday, 8 am – 10 pm
  • Friday, 8 am – 5 pm

 

ITS In-person Assistance

Location: Kiely Hall 226

Hours of operation (subject to change):

  • Monday- Thursday, 9 am – 4 pm
  • Friday, closed

Please note: The ITS Help Desk location in Kiely Hall 226 currently has limited staff. Wait times will likely be longer. ITS encourages you to create a Fresh Service ticket in the event you are unable to wait for Zoom assistance or require additional help. Your patience and understanding are appreciated.

If you have trouble accessing your QC or CUNY accounts

Please direct all inquiries regarding your Queens College or CUNY accounts to the ITS help desk: https://support.qc.cuny.edu/support/home